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Franchises

Empower franchisees to collaborate and share best practices with Connected Community

With Higher Logic’s Connected Community social CRM, franchisors can empower franchisees to collaborate and share ideas in secure, online communities.

Connected Community is the perfect tool for any franchise, in any industry. With Connected Community, franchisees can exchange best practices and valuable expertise on cost savings, training, supply chain management, personnel issues and advertising – everything that goes into a successful franchise operation. And when franchisees work together, everybody wins. After all, a rising tide lifts all boats.

With a wide range of applications, the innovative Connected Community software suite provides cost-effective tools to bring franchisees together – across the state, across the country or around the world.

With more than 18 million members in 100,000 communities, Higher Logic is the proven leader in social CRM technology for franchises.

Connected Community is the ultimate collaboration tool for franchises.

  • Increase Revenue – What gets customers in the door? Let those who have tried and succeeded share their stories to help everyone be more successful.
  • Increase Profits – Necessity is the mother of invention. The operators on the front line often have the most creative ideas for cutting costs and creating efficiencies. Give them a way to share these ideas with their peers.
  • Do More With Less – Connected Community makes it easy for franchise operations personnel to distribute important documents, guidelines and branding materials, ensuring compliance at all levels.
  • Deliver Value – Let franchisees quickly and easily communicate with peers and franchisor staff – from their computer, their tablet or their mobile device.
  • Enable Private Conversations – Unlike traditional social networks, private forums are protected by multiple security levels – letting every franchisee feel comfortable joining the conversation.
  • Create New Sources of Revenue – Connected Community offers targeted advertising opportunities for new and existing sponsors, connecting franchisees with relevant messages – and speeding ROI.
  • Mine Data – Connected Community automatically gathers and reports on community activities, allowing staff to analyze data and deliver personalized service.
  • Build Community – Open the lines of communication between franchisors, franchisees and partners, and you create transparency and vastly improve relationships across the board – helping everyone become more successful.
  • Attract New Franchisees – Prospective franchisees are more likely to invest when they feel welcomed in a vibrant, engaged community

“Higher Logic’s Connected Community has provided a competitive advantage for our franchisees. Specifically, by providing a searchable database accessible anytime our field technicians find the information they need immediately.”

Doug Rogers
President
Mr. Appliance