Press Releases

There’s always something happening at Higher Logic. Read about our latest announcements, events and product updates.

Higher Logic’s Rob Wenger Announces New Role as Executive Chairman, Welcomes Kevin Boyce as new CEO

August 15, 2018

Leadership changes support long-term strategy of driving growth and delivering a premier customer experience

Higher Logic Expands Executive Team, Welcomes Richard Henderson as Chief Revenue Officer and Names Heather McNair as Chief Community Officer

July 24, 2018

Henderson and McNair to Integrate New Client Success Model with Expanded Sales Team to Drive Global Revenue Growth

Higher Logic Expands Online Community Platform with Ideation Module

May 17, 2018

Company’s Spring Release Blazes New Ground for Innovative Feedback and Personalization Features

Higher Logic and ASI Join Forces to Launch Higher Logic for iMIS

March 27, 2018

Exclusive Agreement for Turnkey Integration Optimizes Insight into Associations’ Member Engagement

Higher Logic Wins 2017 Best Places to Work and Best in Biz Awards

January 15, 2018

Company named best place to work in Albany four years in a row, celebrates accolades from Best in Biz and Cloud Awards

Higher Logic’s 2017 Winter Release Delivers Enhanced Salesforce Integration, Powers Smarter Personalized Engagement

December 14, 2017

Increased Ease of Use and Personalization Create New Opportunities for Understanding the Customer Journey and Developing Stronger, More Lasting Relationships

Higher Logic to Present in Multiple Sessions at ASAE Technology Conference & Expo

December 11, 2017

Executives to Share Insights into Online Communities, Including Increasing Member Engagement, Leveraging Marketing Automation and the Impact of M&A

Higher Logic Names Ann Burns as Chief Human Resources Officer

November 14, 2017

Burns to Take Charge of Rapidly Expanding Workforce.

Higher Logic Announces Floyd Award, Introduces New Champion Program

October 20, 2017

Customer Achievements in Developing Online Communities Recognized

Higher Logic Unveils First Solution to Empower Leaders of Online Community Groups to Customize Engagement

October 17, 2017

Group Manager Also Enables Organizations to Gain Insight, Encourage Better Group Performance

Higher Logic Acquires Marketing Automation Platforms Informz and Real Magnet

October 16, 2017

Company to offer expanded suite of engagement capabilities for marketing automation, social outreach, and online communities

Higher Logic Names Edward English as Chief Product Officer

August 8, 2017

English to Focus on Expanding the Capabilities of the Industry’s Leading Cloud-based Online Community Platform

Higher Logic Continues Rapid Growth, Passes 1,000 Clients Worldwide

July 6, 2017

Strong Adoption Across Technology, Security, Healthcare, Biotech, Public Sector and Media Reflects Increasingly Essential Role of Online Communities

Higher Logic Community creates “Tier 1 Support on Steroids” for Protech Associates

April 27, 2017

With 46% Increase in Members and 57% Increase in Member Engagement, Protech Uses “Friendly Chats” to Solve Customer Issues

Higher Logic’s Andy Steggles to Address Associations World Congress on Online Community Member Engagement

April 26, 2017

Two Sessions Will Cover Best Practices Related to Understanding the Member Journey and Deepening Engagement

Higher Logic’s Andy Steggles to Address MemberWise Network’s Membership Excellence Conference on How to Increase Member Engagement

April 20, 2017

Higher Logic Helps MemberWise Network Launch New Online Community for Membership and Association Pros

Higher Logic to Address Abila Users and Developers on Leveraging Online Communities

April 5, 2017

Recurring Theme at AUDC: Deeper Online Community Engagement Increases Retention, Spurs Growth

Higher Logic’s Third Annual Community Benchmarking Study Ties Community Success to Engaging Ecosystem

March 30, 2017

Developing an Engaging Ecosystem Depends on Community Manager’s Ability to Customize Community and Member Experience

Higher Logic Launches United Kingdom Operations to Spearhead European Market Expansion of Online Community Platform

March 24, 2017

Business Development and Sales Leader Mark John Cartmell to lead Higher Logic’s expansion into EMEA as more companies implement online communities

Higher Logic Acquires Kavi to Deliver Premier Collaboration Tool for Online Community Space

February 16, 2017

Higher Logic customers can collaborate on corporate and industry initiatives with best-in-class collaboration management and governance

Higher Logic Names Vince Zumbo as Chief Financial Officer, Jamey Jeff as Chief Customer Officer

February 7, 2017

Expanded Leadership Team to Focus on Scaling Organization, Increasing Market Presence

Higher Logic’s Market Momentum Fueled by Deeper Levels of Engagement

February 7, 2017

Strong Commercial Market Adoption, $55 Million Equity Investment, Acquisition, and Expanded Executive Team Position Leading Online Community Platform for Banner 2017

Higher Logic Acquires Socious to Solidify Leadership in the Online Community Space

January 18, 2017

Acquisition Enables Higher Logic to Deliver Expanded Platform Capabilities, Bolster Development and Professional Services Teams

Dynamic Communities Turns to Higher Logic to Spur Online Community Member Engagement and Conversation

November 29, 2016

Online Communities Fuel 28 Percent YoY Growth, 84 Percent Rise in Discussion Traffic for Microsoft User Groups

Higher Logic Announces Record Attendance, New Online Academy at 7th Annual Super Forum Conference

November 22, 2016

Over 450 community managers and thought leaders converged for keynotes, product announcements, and awards

Higher Logic Announces Program and Keynotes for 7th Annual Super Forum

October 26, 2016

Community thought leaders converge for largest community event of the year November 14-15

North American Association of Subway Franchisees Crowdsources Online Community with Higher Logic Platform

November 1, 2016

NAASF online community crowdsources expertise on national and legislative issues, educates and shares best practices, and helps solve industry problems

Higher Logic Joins Blackbaud Partner Network as a Technology Partner

October 26, 2016

Leader in online community platforms joins network of companies providing applications and solutions to complement Blackbaud products

Higher Logic Secures $55 Million From JMI Equity

September 29, 2016

Growth equity funding to extend market reach and fuel continued innovation of market-leading online community platform

Building Community On and Off-Line: MCI Group & Higher Logic Announce Global Partnership

September 27, 2016

Event industry leaders and cutting-edge technology providers join forces for building a global network of communities

Higher Logic Named a Leader in IDC MarketScape Report on Online Communities

September 20, 2016

Inaugural Report Recognizes Higher Logic for Feature Set, Product Organization and Customer Base; Reflects Growing Importance of Communities for Managing Customer Relationships

Higher Logic to Present on Website Accessibility, Host Attendee Party at 2016 ASAE Annual Meeting & Exposition

August 8, 2016

Product Manager Mark Eichler to lead session on web accessibility with eConverse’s Martha Jack

Higher Logic Experiences 96 Percent Sales Growth in First Half of 2016 Compared to Previous Year

August 2, 2016

Market adoption and new products drive rapid growth in new customer sales, including more than 200 percent growth in commercial market over first half of 2015

Higher Logic Announces Ken Schmidt as Super Forum 2016 Keynote

June 20, 2016

Renowned speaker and former Harley Davidson executive to present on November 14

Higher Logic and Thought Leader Josh Bernoff Present the Value of BS-Free Writing

June 15, 2016

Learning Series Webinar will feature Bernoff’s disciplined take on writing and upcoming book, “Writing Without Bullshit”

Higher Logic Presents on Effective Engagement Strategy at 2016 MMCC Conference

June 9, 2016

Higher Logic is attending and participating in next week’s Marketing, Membership and Communications (MM&C) Conference, hosted by The American Society for Association Executives (ASAE) at the Walter E. Washington Convention Center in Washington, D.C.

Online Communities Become Strategic Asset, Redefine Expectations for Engagement, Says State of Community Management 2016 Report

May 18, 2016

Communities outperform social media models in engagement, but communities face critical 18 to 24-month window to demonstrate business value before executive interest fades, says Rachel Happe of The Community Roundtable.

Higher Logic Named as One of Virginia's Fantastic 50 Companies for 2016

April 28, 2016

Arlington based community platform leader has 98 percent three-year growth rate

7 Ways to Nurture Volunteerism

April 8, 2016

In honor of National Volunteer Month, Higher Logic shares insights on optimally channeling the energy of volunteers

Higher Logic and Mariner Management & Marketing Co-Host Learning Series Webinar on Volunteer Programs

April 6, 2016

Organizations' volunteers should include valuable subject matter experts, members and staff to boost volunteer program

Higher Logic Customer Advocacy Manager Turns Passionate Customers into Brand Evangelists

April 4, 2016

Platform helps companies easily identify and promote their most loyal customers, turn them into brand advocates

Higher Logic and Richard Millington Co-Host Learning Series Webinar on Automation and Motivation

March 17, 2016

Motivation theory and automated campaigns are key tactics for tapping into community motivation and engagement

Higher Logic Sponsors 2016 Community Manager Appreciation Awards, Hosts Live Event

January 22, 2016

This Year’s Community Manager Appreciation Day includes My Community Manager’s annual awards and a live event with panel session

Higher Logic Partners with ASAE and Online Community Results for Upcoming ASAE Tech Session on Automation

December 10, 2015

Session to focus on journey mapping to increase retention and satisfaction for first-year members

Higher Logic Announces Heather McNair as Vice President of Engagement Strategy

November 23, 2015

Heather joins executive team after four years of redefining engagement strategies and refining customer service, support and implementation

Higher Logic Announces Community of the Year Award Winners at 6th Annual Super Forum

October 23, 2015

The 2015 Super Forum brought together over 400 community managers and thought leaders in Arlington, VA

Higher Logic Presents on Volunteerism for TSAE New Ideas Annual Conference, Sept. 27-29

September 25, 2015

Director of Client Success Heather McNair to lead session on innovations in volunteerism

Higher Logic Announces Program, Keynotes for 6th Annual Super Forum

September 18, 2015

Largest community event of the year will bring national thought leaders, community enthusiasts together for two-day event October 21-22

Higher Logic to Present at Upcoming Integrated Marketing Summit

August 30, 2015

Company's CMO Hunter Montgomery will participate in content marketing panel during renowned interactive marketing conference

Higher Logic Included in Annual Inc. 5000 List for Fourth Consecutive Year

August 17, 2015

Community platform provider makes exclusive ranking with impressive three-year growth rate

Higher Logic Launches New Product, Volunteer Manager

August 5, 2015

New product helps member communities become the engagement platform for its volunteer outreach and opportunities

Higher Logic to Be Keynote Speaker for Association TRENDS Communications LIVE Breakfast

July 22, 2015

Senior Manager Angelika Lipkin will present top engagement strategies to power online association communities

The Community Roundtable Chooses Higher Logic as its New Community Platform

July 16, 2015

Leading community management network heads into implementation phase of the cloud-based platform

Higher Logic Joins ASAE, Event Partners for Premier Great Ideas Asia-Pacific Conference

March 16, 2015

Higher Logic joins The Center for Association Leadership for first global event on key association management practices

Higher Logic and Fanaticall, Inc. Announce New Partnership

March 4, 2015

Online community platforms and expert calling networks work together to provide better knowledge service to mutual clients

Higher Logic Introduces New Community Manager Services

February 23, 2015

Community management packages available to build and sustain online community engagement and activity

Higher Logic and The Community Roundtable Announce Events, Celebrations for Community Manager Appreciation Day

January 20, 2015

The two companies partnered to celebrate the success of community management with events across the country and the release of a new research handbook

Higher Logic and Protech Elevate Partnership to Develop Seamless Support Integration Between Online Communities and AMS

January 14, 2015

The Higher Logic integration with Protech Cloud Business Solutions will be supported by Protech and included in future development and upgrades.

Higher Logic Introduces a New Small Organization Solution Integrating Website Development, Design and Community Capabilities

December 15, 2014

Higher Logic Small Org Solution is built for growing organizations looking for integrated and simple platforms to create a compelling web presence

Higher Logic's Andy Steggles Named TRENDS Partner of the Year for 2015

October 29, 2014

President and Chief Customer Officer Andy Steggles touts customer-first culture and strong association ties for Higher Logic's success and the Association TRENDS award.

Higher Logic Donates to Local Schools for HL Cares Volunteer Efforts

October 20, 2014

Donations made to three local schools in conjunction with annual users' group conference and corporate volunteer program

Higher Logic Ranked Top Company in Annual Inc. 500|5000

September 5, 2014

Featured on List of Nation’s Fastest-growing Private Companies for Third Year in a Row

Higher Logic Becomes a Certified Hubspot Agency Partner

August 29, 2014

Leveraging inbound marketing software and services to complement existing offerings as a leader in the customer relationship management space.

Higher Logic Announces New Partnership

August 8, 2014

Additional Resources for Client Training with Online Community Results and SocialFish.

Abila and Higher Logic Announce New Partnership

June 11, 2014

New deal offers Higher Logic’s Community Management software for netFORUM Enterprise clients.

Higher Logic is Gold Star Certified by Personify

March 31, 2014

Visit the Leading Industry Provider of Private Community Software at Personify Booth 113.

Higher Logic to Attend and Exhibit at the 2014 Microsoft Dynamics Convergence Conference

March 3, 2014

Visit the Leading Industry Provider of Private Community Software at Booth 741.

Higher Logic to Attend, Present and Exhibit at the 2014 IFA Annual Convention

February 18, 2014

Visit the leading industry provider of private community software in Booth #700.

Higher Logic Announces Second Year of Higher Logic Academy

January 30, 2014

Community Product Training & Engagement Strategy Courses for Clients at No Charge

Higher Logic Announces 'Community of the Year' Award Winners at Annual Users Group Conference

December 10, 2013

The 2013 HUG Super Forum held Dec. 2-3 in Washington, D.C. for 300 connected community users.

Higher Logic Named Among Washington’s 50 Great Places to Work by The Washingtonian Magazine

November 21, 2013

The honorees were reviewed by a panel of editors who appraised more than 200 companies and over 13,000 employee surveys. The final award determinations relied heavily on the scores given by a company's employees.

Higher Logic Ranked Among Top 100 Washington, D.C. Companies in Annual Inc. 500|5000

October 22, 2013

Social Networking Software Company Relocates Headquarters to Accommodate Growing Employee Base as Result of 236% Increase in Sales Over Three-Year Period.

Higher Logic to Host Third Webinar in Four-Part Social Media Survival Guide Series

September 17, 2013

Higher Logic' President, Andy Steggles, will lead an upcoming webinar, “The Engagement Games,” as part of the four-part Social Media Survival Guide series.

Higher Logic Appoints Hunter Montgomery as Chief Marketing Officer

August 01, 2013

In new role, Montgomery will oversee marketing efforts for Washington, DC-based company.

Higher Logic to Attend, Lead Educational Sessions at 2013 ASAE Annual Meeting & Expo

July 24, 2013

The "Orange Army" to Set Up in Booth #413 at This Year's Show

Higher Logic President and Chief Social Strategist to Host IFA Annual Convention Education Workshop

February 14, 2013

The Leading Industry Provider of Private Collaboration Software Expands to Franchise Market

Higher Logic Announces Connected Community Platform Expansion to Franchises

February 14, 2013

The Leading Industry Provider of Private Collaboration Software Expands to Franchise Market