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ANALYTICS & REPORTING FEATURES

Show the ROI behind the engagement.

Track the health and growth of your community with built-in analytics. Monitor activity over time, spot trends across discussions and member behavior, and identify what’s driving engagement. 

Explore our analytics and reporting features

Dashboards

Insights

Sentiment Analysis

ROI Calculator

Higher Logic Vanilla community metrics dashboard

DASHBOARDS

Visualize community performance.

Get instant snapshots of activity like discussions, ideas, and page views, or build custom dashboards with flexible chart types and drag-and-drop layouts tailored to your workflow. Drill down into details by user, post when more context is needed, and connect to tools like Google Analytics for a broader view of user behavior.

 

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Higher Logic Vanilla analytics insights on community post

INSIGHTS

See engagement analytics right where you need them.

Get quick, in-context data without the need to dig through dashboards. View a user’s contributions directly from their profile, or check the performance of a post or article while you’re interacting with it. 

Higher Logic Vanilla sentiment analysis for a community post chart

SENTIMENT ANALYSIS

Keep a real-time pulse on community health and dynamics.

Monitor community tone in real time with AI-powered insights at the site, post, user, and keyword level. Track trends, surface issues, and understand how members are feeling without reading every post.

Higher Logic Vanilla's ROI Calculator for ticket deflection

ROI CALCULATOR

Measure support savings as your community grows.

Estimate support cost savings from ticket deflection. Adjust variables to see the financial impact of your community.

Ready to see how Higher Logic Vanilla can help you succeed?

Find out why we’re the best community platform on the market.