8 min read
Tags: Association Strategy, Community
Comparing Higher Logic Thrive Community and Hivebrite? Here’s a quick summary of the two community platforms.
14 min read
Tags: Association Strategy, B2B, B2C, Community, Community Strategy
Discover 15 powerful community examples from top organizations using online communities to drive engagement, boost retention, and fuel growth.
Tags: B2B, B2C, Community, Community Strategy
Use this guide to help you make a convincing business case for investing in an online community, with tips, examples, and stats you can borrow.
Tags: B2B, B2C, Community, Support Deflection
95% of consumers say customer service is important to their loyalty. So how do you create a customer support experience that puts you on the right side of this stat? Use online community to improve support + increase retention.
Tags: Advocacy and Engagement, B2B, B2C, Community, Community Strategy
Find out how to use your online community to engage your SaaS partners – while getting valuable content you can use to increase customer engagement.
Tags: B2B, B2C, Community, Community Strategy
Learn these tried-and-true tips for building an acquisition strategy for your open online community.
Tags: B2B, B2C, Community, Support Deflection
If your goal is to understand how effective your online community is at solving customer problems, NPS alone won't cut it. Here's what to measure instead.
Tags: B2B, B2C, Community, Community Strategy
While large, engaged, and even rapidly growing communities can look (and even be) successful, none of those measures necessarily indicate a successful or healthy community.
Discover six smart ways you can automate essential community management tasks to reclaim your time and elevate your member experience.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!