We Implemented 120+ Product Ideas From Our Customer Community—Here’s What That Looks Like
By Ian Pfister
Here’s how we use Higher Logic Vanilla to manage product feedback from our customer community,…
Blog Topic: Product Feedback
Managing Product Feedback in a Community: A Guide for Product Managers
By Ian Pfister
Your online community is a direct line to what your customers want most from your…
How to Start an Online Community for Your User Group
By Ian Pfister
Online communities for user groups are a great way to keep users engaged all year…
What Is Product Ideation? Definition, Process, and Best Practices
By Ian Pfister
Ideation is defined as the process involved in generating ideas, including gathering information on ideas…
Why You Shouldn’t Fear the Negative Customer Feedback in Your Community
By Ian Pfister
After years of building communities, some topics never seem to lose their edge. One of…