So understanding your members’ (and potential members’) goals, shared interests, and preferences isn’t just good practice - it’s essential to staying relevant, retaining existing members, and attracting new members to maintain a dynamic, thriving, association.   

We surveyed 350 association members to ask them what they value from most from their associations.  

Download the report to get answers to questions, including:

• What member benefits do members most value?  

• How often, and via what communications channels, do members prefer to hear from their association?  

• How important is a personalized member experience? 

© Copyright Higher Logic, LLC / sales@higherlogic.com / 1919 North Lynn Street, Suite 500, Arlington, VA 22209 / Privacy Policy

Members are the Heartbeat of Your Organization.

THE 2023

association 

member

experience 

report