Ongoing engagement with your community is the foundation for your success.
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That’s why we built the only human-focused engagement platform to bring everyone all together, connecting and communicating across every stage of their journey.

Build

Create vital connections with your members, customers, and employees, unlocking collective knowledge and engaging everyone in your community.

Retain

Keep your users coming back with personalized, relevant experiences from onboarding to renewal, growing them from everyday users into brand heroes.

Grow

Whatever stage you’re at, we can help you thrive, accelerating the growth of your community and your organization.

Our Customers

See how Higher Logic can work for you.

Member Engagement

Build a digital home for your members where they can connect, learn, and grow.

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Member Communications

Reach them with the right message at the right time, personalizing every experience.

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Customer Success

Engage customers in one digital home, a place they’ll want to return to again and again.

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Customer Support

Create an ever-growing, user-generated resource hub to help your customers faster and scale your capacity.

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Customer Marketing

Grow customers from regular users to brand champions, easily identifying where they are in their journey.

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Our
Solutions

Community

Build your community’s virtual destination. Bring everyone all together and engage with them through ongoing, meaningful interaction.

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Communications

Grow lasting relationships through targeted email communications, reaching your audience with the right message at the right time during their customer or member journey.

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Elizabeth Moris Marketing Communications Manager, Regulatory Affairs Professionals Society

“Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality.”

Elizabeth Moris Marketing Communications Manager, Regulatory Affairs Professionals Society

The 2020 Engagement Trends Report

What’s the average participation rate in an online community? Is the 90-9-1 rule for online engagement still true? How should we define engagement? Find out the answer to these questions in the Engagement Trends Report, filled with stats, insights, and tactical tips, all based on data from across 1,000+ of our customers’ community sites.

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Michael Torok Director of Knowledge and Community Management, Delphix

“Our last community platform provider was more of a ‘break-fix’ kind of situation. Now, on Higher Logic, we’re working to make our community a destination…a place where they want to stay, rather than solve a problem once and then leave.”

Michael Torok Director of Knowledge and Community Management, Delphix
Why Higher Logic

The Only Human-Focused Engagement Platform

Higher Logic has over 10 years of expertise in online communities and engagement, powering 2.4 billion community interactions annually. Count on our team of experts to help you run a successful engagement program, from conception to launch and beyond.

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Visit our Resource Center

Explore best practices, trend reports, real-world stories, and other expertise to guide your community engagement and communications strategies.  

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Our Awards