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2020 Engagement Trends Report

Discover 3 Online Community Engagement
Trends and How to Apply Them

What's the average engagement rate for an online community? Is the 90-9-1 rule for online engagement still true? How should we define engagement?

We're excited to release the first edition of the Engagement Trends Report, a study that answers these questions and provides insights into the state of engagement - all based on data from across 1,000+ of our customers' community sites.

The Report uses our Engagement Benchmark Score to identify 3 trends in community engagement.

Filled with data, insights, and tactical tips, this report will help you see where you can improve your engagement strategy to bring you and your people all together, adapting your organization to meet their need for digital engagement.

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