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If not, it’s time to rethink that.
Companies can’t separate satisfaction, retention, and loyalty from customer engagement anymore. But you know and we know that it’s not always about desire – it’s more often about bandwidth.
Customer engagement can take a lot of time. But with the right tech tools and cross-collaboration between departments, you can share the load and find creative ways that aren’t too work-intensive to engage your customer base.
To inspire you, we’ve gathered a list of tried-and-true engagement tactics. These tactics are used by professionals just like you to successfully engage their customers.
