Higher Logic

🎉 The fun is just getting started at Booth 637! Don't forget to stop by and enter the Success Crew Prize Giveaway for your chance to win a share of $5,000 in prizes! To enter: 🔍 Visit 12+ Success Crew booths and scan the QR code ❤️ $25 will be donated to the LA Fire Department Foundation for every entry — up to $5,000! 🕑 Prize announcement Monday at 2 PM — don’t miss it! AND TONIGHT: 🎬 Success Crew Afterparty 📍 Tom’s Watch Bar 🕠 5:30–8:00 PM ✨ Live music, free drinks, delicious food, and LA glam 🔗 RSVP: https://lnkd.in/exmQSQwW Come dressed to impress—or just as your fabulous self. We’ll be there, ready to celebrate this amazing community. #ASAE25 #ASAEAnnualMeeting #SuccessCrew #AssociationLeaders #HigherLogic

🎶 Don’t Stop Us Now! 🎶 We’re ready to have a great time at #ASAE25 today. Last night’s Opening Celebration at the LA Memorial Coliseum was a great kickoff. 💃 High-energy 🎶 Live music 🏅 Gold-medal vibes. Looking forward to bringing this energy into the first day of regular sessions! #ASAE2025 #ASAEAnnualMeeting #CommunityMatters #HigherLogic

Cameras are rolling - it’s finally time for ASAE Annual! We're ready to go at Booth #637 – you can’t miss us with our signature orange floor 😉 Stop by during the conference and: 🧡Meet our team and our mascot Floyd 🧡 Walk the orange carpet 🧡 See how Higher Logic is revolutionizing member engagement 🧡 Get swag and scan your badge for the chance to win $5,000 in prizes We can’t wait to connect with association pros from around the country to help you script a new narrative for your organization’s future, your members, and the field. See you all tonight at the Opening Celebration! #ASAE25 #ASAEAnnualMeeting #AssociationLeaders #HigherLogic

It's a time of economic uncertainty for many of us - including associations and nonprofits. Wouldn't it be nice if your online community paid for itself? Join us September 10 for our free webinar and hear firsthand from association professionals who used monetization strategies to not only increase member value, but fund their communities, and then some. From sponsorships and banner ads to career centers, affiliate programs, and premium access tiers, you’ll gain actionable insights on how to unlock revenue potential in your own community, regardless of its current size or maturity. Don't miss out, your organization could be losing money down the road by not attending! 👋 Speakers: Melissa Rysak, JJ Vitale, Tiffany Moule, and Brendan Leehe 🎖️ CAE Credit: This session is eligible for 0.75 CAE credits 🔗 Learn More & Register: https://hubs.ly/Q03s5sz10 #NonDuesRevenue #Associations #Community

Big milestone for the Blackbaud team 🎉 Their new community is officially live! It’s been a privilege to work alongside them on this next chapter and see their vision come to life. Congrats to everyone involved in making it happen. If you haven't seen it yet, go take a peek at what they’ve launched. 👇

How do you know which community metrics matter? If you manage an online community, you’re probably tracking dozens of data points. But not all metrics are equally useful or relevant at every stage of growth. A simple way to prioritize is to think in terms of a pyramid: 🔹 Foundational metrics These are your baseline activity indicators. Think: posts, comments, unique visitors, logins, page views. They tell you whether your community has enough momentum to build on. If this layer isn’t stable, optimizing for engagement or outcomes won’t work. This is the core focus for early-stage communities. 🔹 Health metrics These measure the quality of engagement. Think: returning member rate, time to first response, thread depth. Health metrics help you spot friction points, shape your content strategy, and create a better member experience. 🔹 Outcome metrics These tie community performance to tangible business goals. Think: support deflection or case reduction, lead generation or influenced revenue, product feedback volume and incorporation rate. They’re often lagging indicators and can’t be measured reliably unless your community is already active and healthy. That’s why they sit at the top of the pyramid.

We can't wait for ASAE Annual next week! There's so much to look forward to: 🧡 Come visit us at Booth 637 (we're the one with the orange floor 😁). 🧡 Don't miss the session from our very own CTO, Conor Sibley with Andy Steggles on Leveraging AI Agents to Revolutionize Operations and Workflows. Monday, August 11 at 11:15. 🧡 We're thrilled to be part of the Success Crew again this year, and to participate in a raffle drawing! Visit Success Crew Partner booths and scan the QR code to enter for a chance to win $5,000 in prizes! The drawing is Monday, August 11 at 2 PM. 🧡 Success Crew is also donating $25 for every raffle entry, up to $5,000, to the LA Fire Department Foundation. 🧡 This year's theme for the Success Crew is "Lights, Camera, Member Action!" and we're excited to kick things off with a Hollywood-style afterparty on Sunday, August 10 5:30-8:00 PM. Join us at Tom's Watch Bar for live entertainment, free drinks & delicious apps. Dress to impress (or just come as your fabulous self), and get ready for a night of glitz, gratitude, and great company. Spots are limited—RSVP now to get your name on the VIP list! https://lnkd.in/exmQSQwW See you there! #ASAE2025 #AssociationSuccess

There’s nothing more energizing than welcoming new team members who are eager to make an impact 🧡 We’re grateful to have this group join Higher Logic and excited for the work we’ll do together!

🚨 Association Leaders: The AI Shift Is Here 🚨 AI is changing the rules of engagement—for your members, your staff, and your mission. Are you ready to lead through it? Join Rob Wenger, Higher Logic CEO and AI innovator, for a 30-minute executive session designed specifically for association executives: 🧠 Lead the AI Shift: What Association Executives Must Do Now to Stay Ahead  📅 Tuesday, August 5  🕒 3 PM ET / 12 PM PT  🔗 Register here: https://hubs.ly/Q03z46VN0 In this fast-paced session, Rob will share how you can empower your team to:  ✅ Deliver more value with fewer resources  ✅ Multiply productivity by 2–10x  ✅ Protect your visibility and authority in AI-powered search  ✅ Embrace an AI-forward culture—safely and strategically This is a defining moment for our sector. The leaders who act now will shape the future of associations. #AssociationLeadership #AIforAssociations #MemberEngagement #HigherLogic #ExecutiveWebinar 

Community teams don’t always get to choose the timing of big transitions. But when change happens, especially on the platform side, what matters most is having a clear, supported path forward. That’s what the Fresh Start Program is designed to provide. Built for teams moving off Khoros, Fresh Start offers a structured, secure migration led by a team that understands the real-world needs of community professionals. From data and onboarding to long-term support, it’s everything you need to move forward without starting over. Whether you’re proactively planning or responding to shifting circumstances, Fresh Start helps your community keep its momentum and continue delivering long-term value. Explore the program: https://lnkd.in/eezwpEte