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EBOOK

Managing Product Feedback at Scale 

Looking to launch a brand-new community or want to take your existing community to the next level?

Our Community Playbook packages the deep expertise of community managers and experts spanning business-to-consumer, business-to-business and enthusiast audiences.

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This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input.

In this eBook, we detail step-by-step guides on: 

Learn how and why online community gamification can be used to improve overall organizational goals:

  1. Community gamification elements
  2. Organizational impacts

01 Gathering, prioritizing, and selecting the best ideas from your customers & stakeholders. 

Understand the three pillars of a successful gamification strategy:

  1. Affiliation
  2. Achievement
  3. Power

02 Making internal feedback more effective and inclusive. 

Find out how gamification can positively impact customer success trends:

  1. The Digitization of Customer Success
  2. Product-Led Growth
  3. The Rise of Customer Marketing

03 Making strategic product roadmap decisions based on data, not opinions. 

Discover how best to implement a gamification strategy for your team:

  1. Aligning CS KPIs and Gamification goals
  2. Building strategy
  3. Real world examples

04 Setting expectations for new development internally and externally. 

05 Launching your Community 

Discover how best to implement a gamification strategy for your team:

  1. Aligning CS KPIs and Gamification goals
  2. Building strategy
  3. Real world examples

What you should be prepared for and expect when launching your community. 

06 Measuring Success 

Discover how best to implement a gamification strategy for your team:

  1. Aligning CS KPIs and Gamification goals
  2. Building strategy
  3. Real world examples

Measure the relevant KPIs for your community to prove your value. 

Download your free copy today! 

There’s an art to effectively managing your customers’ ideas.

With so many voices competing for your attention, you need a way to effectively and efficiently deal with all the data that comes your way.

We created a practical guide for Product Managers on how to close the product feedback loop and avoid the usual product management traps.

Download it to see more! 

Get a free copy of the guide here!