Member Communications

Provide the tailored, relevant journey your members expect, from onboarding to renewal.

Use automated email campaigns to reach every member segment with messaging that resonates with them, based on their roles, workflow, and interests.

Segmentation

Personalize Every Member’s Experience

Reach diverse member segments with messaging that will resonate with them, increasing engagement, satisfaction, and retention.

Learn about our communications solution
Efficiency

Get On-Time Renewals in Less Time

Built-in automation and pre-built workflows help your team do more faster, from onboarding to renewal. The Veterinary Hospital Managers Association reduced time spent managing renewal campaigns by 50%.

Start working faster
Continuous Engagement

Engage Across the Member Journey

Continue engaging members at every step of their journey with built-in best practices, automated workflows, peer-to-peer connections, access to experts, and more.

Make deeper connections with members
Revenue Growth

Grow Non-Dues Revenue

With automated campaigns and smart workflows, increase participation in your programs, courses, and events, growing involvement and revenue. The Texas Medical Association saw +313% in course sales with automated communications.

Put automation to work

eBook: Your Guide to Winning Back Lapsed Members

Your former members don’t have to be lost forever. Find out a proven 4-step strategy to encourage lapsed members to return.

Read NOW

Our
Solutions

Community

Build your community’s virtual destination. Bring everyone all together and engage with them through ongoing, meaningful interaction.

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Communications

Grow lasting relationships with targeted email communications, reaching your audience with the right message at the right time during their customer or member journey.

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“Automating the process has made a big difference for us. Staff time spent managing the renewal campaign has been cut by 50% because we can do all of that planning upfront.”

Christine Shupe, CAE Executive Director, Veterinary Hospital Managers Association

Request a Demo

See Higher Logic in action. Tell us about the challenges you’re facing, and we’ll work with you to create a solutions package that gets results.

Schedule a CALL

SEE OUR ENGAGEMENT PLATFORM IN ACTION 

Check out successful community and communications programs we’ve launched, from large, enterprise programs to small, nuanced initiatives.

EdTA’s Community Creates a Better Member Experience

The Educational Theatre Association’s community is open to its members and anyone who wants to join or visit. Doing this has not only created a buzzing, invaluable environment for educators, but boosted their organic search...

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    TMA’s Automated Campaign Created 313% Growth in Sales

    The Texas Medical Association used Communications to generate non-dues revenue from their educational courses.  

    • 313% increase in sales 
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    SNMMI Saw Immediate ROI From Communications

    The Society of Nuclear Medicine and Molecular Imaging used Communications to win back lapsed members and help them navigate the cutting edge of their rapidly growing healthcare field.

    • 4 automated campaigns
    • 237 renewals 
    • Over $28K in revenue 
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    Professionals Australia Grew Membership 21% with Automated Email Marketing

    Using automated email campaigns, Professionals Australia experienced the highest level of member retention in five years and the strongest single year of recruitment in their organization’s history.

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      Why Higher Logic?

      For over ten years, we’ve led the engagement industry, developing community and communications solutions built for you. Learn more about what we can do for you.

      Here’s the PROOF
      Kaitlin Solomon Senior Manager of Membership Engagement, SNMMI

      “From one automated renewal campaign alone, we more than made up our service expenses. We immediately saw an obvious ROI with the reinstatement revenue.”

      Kaitlin Solomon Senior Manager of Membership Engagement, SNMMI