Managed Services

Managed services for community and marketing automation success

We've worked with hundreds of clients to launch engaging and successful marketing automation programs and online communities. Whether you need strategic advice for launching an event registration marketing automation campaign or a designated community manager for strategy, nurturing, and reporting, Higher Logic provides unparalleled services and management skills for every community or program.

Find the service that meets your needs.

Service Description Length Brochure
Community Management Services
Full Service Community Management A member of our staff serves as your community manager 12+ months Download
Onboarding Community Management Onboarding training and support for your on-staff Community Manager 12 months Download
Monthly Community Coaching Monthly strategic Community recommendations 12+ months Download
Volunteer Manager Services
Volunteer Program Management - Administrative Support Ongoing Volunteer program management set up and support 12+ months Download
Volunteer Program Management - Strategic Guidance Strategic Volunteer program set up, support, advice, and execution 12+ months Download
Automation Services
Automation Rules Management Strategic guidance and support of member engagement goals through automation rules 12+ months Download
Group Services
Group Program Management Create and support microsite or group management structure and help train group leaders on execution 12+ months Download
Marketing Automation Services
Full Service Marketing Automation Develop and execute on marketing automation best practices including template design and campaign development 12+ months Download
Marketing Automation Monthly Coaching Review campaign performance reports and suggestion improvements 12+ months Download

“Managing a community involves the kind of attention that can't just fall off someone's plate. A community manager is invaluable. Our Higher Logic community manager brings expertise and experience that we see as a starting point for how we use technology. It's also incredibly valuable to have someone there as a resource to members, to teach them how to use the community and to make them comfortable.”

Lindsay Currie
Director of Stakeholder Engagement
The Regulatory Affairs Professionals Society (RAPS)