Higher Logic Vanilla Enterprise Plan

Each plan comes with certain features and capabilities. There are usage limits and associated overage fees with some of the included functionality.

Included Features:

Community Bundle

✓ Theme Control	✓ Categories	✓ Moderation
✓ Q&A	✓ Ideation	✓ Community Search
✓ Gamification	✓ Tagging	✓ Groups
✓ Events	✓ Analytics Dashboards	✓ Custom Dashboard Builder
✓ Unlimited Automation Rules	✓ Automated Emails	✓ AI Suggested Answers
✓ AI Sentiment Analysis

Multi-Forum & Site Management

✓ Multi-Lingual	✓ Sub-Communities

SSO Bundle

✓ jsConnect SSO	✓ Social Sign-On	✓ JWT SSO
✓ OAuth SSO	✓ SAML SSO

Integration Bundle

✓ Cleanspeak	✓ ChurnZero	✓ Federated search
✓ Facebook	✓ Github	✓ Google Translate
✓ HubSpot	✓ Instagram	✓ Jira
✓ LinkedIn	✓ Mailchimp	✓ Productboard
✓ Salesforce	✓ Sturdy	✓ X
✓ Zapier	✓ Zendesk	✓ Zoom

Developer Bundle

✓ Unlimited APIs Calls	✓ Webhooks	✓ 2 StagingDevSites

Security Bundle

✓ Data Encryption	✓ Dedicated Database	✓ Audit Logs (2 months)
✓ Hosting Location Choice	✓ AI Model Isolation	$ Disaster Recovery Site
$ Backup Shipping

Enterprise Support Bundle

✓ Priority Case Routing	✓ Access to Monthly Technical Strategy Sessions	✓ Monthly Ticket Summaries

Performance Bundle

✓ Money Back SLA	✓ Isolated Cluster

Knowledge Base

✓ 10 Knowledge Base Sites

Usage Limitations

 

	Included	Overage Costs
Pageviews	Unlimited	N/A
Users	Unlimited	N/A
Admin Users	Unlimited	N/A
API Calls	Unlimited	N/A
Custom Webhooks	Unlimited	N/A
Staging/Dev Sites	2	$3,000/site/year
Production Sites	1	N/A
SSO Connections	3	$6,000/connection/year
Sub-Communities	2	$3,000/sub-community/year
Federated Search Connections	6	N/A
Automation Rules	Unlimited	N/A
KB Sites	10	$6,000/10 sites
Analytics History	36 months	$4,000 for unlimited