“Heather is a force multiplier who excels at building relationships and developing strategies that integrate community efforts into various departments, significantly enhancing our goals. She leads best-in-class community strategy and execution while continuing to support our customer team. I met Heather while scaling a customer success team, and she quickly became instrumental to our success in connecting with customers and managing change. Heather is an essential member of any team aiming to provide an enterprise-level customer experience. Her professionalism, initiative, and strong work ethic make her a valuable team member and a trusted advisor to both staff and customers. As a colleague, Heather is incredibly easy to work with, brings unique experience, and can be trusted with important initiatives and managing key programs for an organization. She has also contributed to our team and business by sharing her knowledge as a podcast guest, webinar host, panel participant, conference presenter, and writer. I highly recommend Heather for any role requiring a dynamic and forward-thinking strategist and community leader.”
About
I'm passionate about transforming the customer experience through the powerful…
Experience
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Education
Publications
Projects
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Public Speaking
- Present
Addressed a 1,200-person group with an elevator speech and hosted in-person and live online training to 15+-person groups.
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Educational Innovation Development
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See project• Planned, coordinated, and hosted ignite talks on innovation in education for 500 plus attendees for Rampart High at the InnEdCo (Innovative Education Colorado).
• Primary contributor for blog posts supporting innovation in education. -
Training Facilitation
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• Performed live instruction to 100+ instructors plus smaller group instruction and interactions
• Managed and oversaw all ART conference sessions including, but not limited to, planning, logistics, coordination, and documentation/paperwork.
Languages
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English
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Recommendations received
4 people have recommended Heather
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