How AI Is Changing
the Way Community Teams Work
An introduction to MCP for community professionals
Tuesday, June 2 at 3 p.m. ET / 12 p.m. PT
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Meet Our Presenter
WEBINAR
For most community teams, AI tools like ChatGPT and Claude have become a regular part of the workflow, but they've always had a fundamental limitation: they have no connection to your community platform. Every time you want an informed answer, you're manually pulling data and rebuilding context from scratch. And because community data is so vast and constantly changing, what you can realistically bring to a prompt barely scratches the surface.
MCP—Model Context Protocol—is the open standard that closes that gap. It connects AI tools directly to the platforms where your data lives, giving them real-time access to information. And with that connection in place, you can take full advantage of the agentic capabilities already built into these tools, from automating workflows to surfacing proactive insights and acting on your behalf.
In this 30-minute session, we'll break down:
- What MCP is
- Why the industry has aligned behind it
- What it makes possible for community teams
- What it means for how they work going forward
Matt Crouse
Director of Software Development
Marius Ciortea
Chief Community Officer
