How does your online community compare, and where should you focus next?
The 2026 Association Community Benchmark Report analyzes anonymized data from approximately 1,200 associations and nonprofit organizations using Higher Logic communities from June 2025 through May 2026.
Use the findings to put your performance in context, understand how engagement patterns are evolving, and identify improvements that could create more value for your members.
Download the Report to Explore:
Average and median benchmarks for community logins, contributors, discussions, digest emails, and resource libraries.
How community performance changes based on size, age, and geography.
How AI-supported content management and discovery are beginning to shape the community experience.
How connecting other member experiences to the community—including job boards, volunteering, mentoring, chapters, learning, mobile access, and submissions—relate to community engagement.
How strategic automation and gamification are being used in more mature community programs.
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