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The Community Manager Survival Guide
Those in the field know how incredibly dynamic community management is as a profession. There are great days, and there are terrible days, but overall, the job is rewarding, and wide ranging.
Our Community Manager Survival Guide is here to help you grow your career, maintain your sanity, and build a thriving community team.
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What’s in the Guide?
Find out how gamification can positively impact customer success trends:
- The Digitization of Customer Success
- Product-Led Growth
- The Rise of Customer Marketing
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This guide will cover the most important topics in Community Management and supplement your training as a Community Manager and be equipped with the knowledge necessary to succeed.
02 Proving Value
Understand the three pillars of a successful gamification strategy:
- Affiliation
- Achievement
- Power
Understand how best to prove your value to your members and your organization.
Understand how best to prove your value to your members and your organization.
04 Creating Community Guidelines
Build community guidelines that will keep your members safe and set you up for success.
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01 How to Engage Your Community
Learn how to actively engage your community members and keep them interested.
01 How to Engage Your Community
03 Handling Negativity
Get a guide on how best to deal with trolls and negativity in your community.
Get a guide on how best to deal with trolls and negativity in your community.
This guide will cover the most important topics in Community Management and supplement your training as a Community Manager and be equipped with the knowledge necessary to succeed.