You invest a lot of energy into your online community - but how do you measure the impact of your efforts?  

Industry data tells you that online communities contribute to key business goals like retention, satisfaction, and loyalty. And you’ve seen the evidence time and again that your community helps your members or customers be more successful. But quantifying that value for your specific community can be challenging.

Tune into a panel discussion with three community experts. We’ll discuss how they tackle this challenge and share ideas you can use to measure and communicate your community’s value to stakeholders and leadership.

In this session, you’ll learn:

  • Which key goals and measurements our Engagement Experts use to measure success
  • How to know whether your tactics are impacting community and organizational goals 
  • Different ways to demonstrate value to others in your organization 

Watch Now

© Copyright Higher Logic, LLC / / 1919 North Lynn Street, Suite 500, Arlington, VA 22209 / Privacy Policy

Presented By

Chris Detzel

Community Program Manager at Reltio

Marjorie Anderson

Product Manager at Project Management Institute

Kim FitzSimmons 

Chief Marketing & Communications Officer at American Association of Endodontists

Jeff Breunsbach

Director of Customer Experience at 
Higher Logic