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You’ve probably heard this quote in some form or another over the years. If you’re like us, you remember hearing it as a kid playing youth sports when your jump shot was a little off, your pass wasn’t going to the right person, or you weren’t sticking that big landing.
The motivational quote was always a little annoying to hear back then, but it makes a solid point: with the right mentality, focus, practice, and perseverance, anyone can be a champion.
Most of us never went on to become professional athletes. And that’s ok. We can apply the same lessons learned outside of sports. Ready to knock your customer engagement out of the park?
In this eBook you'll learn:
- How to align your strategy around the customers' needs
- How to coordinate efforts across teams
- Tactics to engage specific customers by segment
