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How To Plan Online Community Leadership Programs  

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Meet the Host

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The key differences between rewards and incentives  

Why leadership programs are critical to scaling your community  

The key components of a successful leadership program  

The key differences between rewards and incentives  

The answer to the “How does it scale?” question in community building is simple: Distributed leadership. Distributing leadership allows community managers to proactively grow and engage their communities. 

But how do you distribute leadership? 

The key to community leadership programs — whether for super users, advocates, ambassadors, or anyone else — is investing in long-term relationships, not transactional ones. To do this right, you’ve got to get the experience and reward structures right. 

Join Carrie Melissa Jones as she explains how to best plan community leadership programs. 

Watch the recording to learn:  

Why onboarding is paramount to the success of a community  

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Meet the Host

CARRIE MELISSA JONES  

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Carrie is a community leader, entrepreneur, and community consultant who has built community online since the early 2000s. Her work influences the world’s leading brand communities including the American Medical Association, Brainly, Buffer, Google, and Patreon. 

Carrie is co-author “Building Brand Communities: How Organizations Succeed by Creating Belonging” and is currently working toward an M.A. in Communication at the University of Wisconsin - Milwaukee. 

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Why onboarding is paramount to the success of a community  

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Community managers should be working proactively within your community but without distributed leadership, they can find it difficult to step beyond the reactive day-to-day work. 

To promote growth and engagement, you need community leadership programs. 

Join Carrie Melissa Jones to learn how to best plan them. 

How to create a tight and ongoing feedback loop  

How to build products with, not for, your community  

How to create a tight and ongoing feedback loop  

How to leverage your community members as advocates to help drive early adoption  

Don’t sit around worried that a customer community is a mountain to climb; register for this webinar to learn why a community is necessary to your future customer success endeavours, and completely achievable! 

Don’t sit around worried that a customer community is a mountain to climb; register for this webinar to learn why a community is necessary to your future customer success endeavours, and completely achievable! 

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