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Dynamic Communities Grows Revenue and SEO Presence
Dynamic Communities has seen 33% year-over-year attendance growth at its annual user group conference. Plus, open discussions have boosted organic site visits: 1,139% across all the user groups, without investment in SEO.
Zenoss Community Leverages Collective Intelligence of Customer Base
Zenoss uses its community to proactively engage customers in the product development process, improving satisfaction and reducing support tickets after release.
Jama Software Reduced Their Support Tickets by 28%
Jama Software created a public online community for its customers and prospects to network and learn from each other – now called “the best resource for all things Jama.”
- 28% decrease in support ticket volume
- 73% of staff solve inquiries with help from community
- 700+ discussion posts and 14,000+ sessions per quarter
Delphix Listens at Scale with a Customer Community
Delphix is a SaaS-based data operations platform for the cloud that combines data compliance with on-demand data delivery. Their community supports customer success, advocacy, and support.
- Listen to the voice of the customer at scale
- Source direct feedback from customer base