Customer Marketing

Your customers want to connect with you and with each other.

Engage your customers throughout their journey, easily identifying where they are at each stage and turning them into brand champions.

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Community

Build your community’s virtual destination. Bring everyone all together and engage with them through ongoing, meaningful interaction.

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Communications

Grow lasting relationships with targeted email communications, reaching your audience with the right message at the right time during their customer or member journey.

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“A strong community is an important piece of gaining an edge in an extremely competitive market.”

Renee Schaefer Director, Information Experience, Code42

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case study

Dynamic Communities Grows Revenue and SEO Presence

Dynamic Communities has seen 33% year-over-year attendance growth at its annual user group conference. Plus, open discussions have boosted organic site visits: 1,139% across all the user groups, without investment in SEO.

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case study

Zenoss Community Helps Create Customers for Life

Zenoss’ customer experience combines support, community, and outreach into one unified engagement platform. Zenoss has immediate access to the collective intelligence it needs to serve customers’ faster.

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Why Higher Logic?

Michael Torok Director of Knowledge and Community Management, Delphix

“Delphix created the DataOps movement, and we’re using our community to gather people behind that movement.”

Michael Torok Director of Knowledge and Community Management, Delphix