OUR EXPERTISE

We don’t just build community, we build experiences.

At Higher Logic, we understand that building and sustaining an online community is about more than just the technology; it’s about creating a hub that connects people, fosters meaningful relationships, and facilitates knowledge sharing. That’s why we focus on ensuring our platforms empower associations and B2B/B2C companies to create, engage and evolve their online communities in ways that drive real, measurable impact – from member engagements to content creation to data-driven insights and personalized experiences. With more than 15 years of experience building online communities, our knowledge and innovative solutions can help you harness the full potential of your online community.

Our Expertise Goes Beyond Launch

Community Engagement

An engaged community is a successful community. We are experts in creating communities that foster that engagement and build relationships. The benefit? Your community becomes a powerful hub for knowledge sharing, peer collaboration and brand loyalty.

Content Curation

A community cannot exist without content. We excel in helping you to identify, organize and deliver valuable information to your community members, ensuring they have access to high-quality content that keeps them engaged and informed.

Data-Driven Insights

Data empowers you to make informed decisions. We specialize in helping you to understand the dynamics of your community and its members – enabling you to make data-driven decisions that drive community and organizational growth.

Personalized Experiences

A personalized experience strengthens your connection with community members. Our platforms enable you to deliver those personalized interactions as well as content that focuses on the unique preferences and needs of each community member, ultimately enhancing their engagement, satisfaction and sense of belonging.

Community Evolution

Just as the needs of your customers and members evolve, so does the need to evolve your community. We help you to identify those changes and work with you to ensure your online community remains relevant and effective, so that it continues to be a valuable resource that supports the needs of your organization and your community members.

Community Engagement

Community Engagement

An engaged community is a successful community. We are experts in creating communities that foster that engagement and build relationships. The benefit? Your community becomes a powerful hub for knowledge sharing, peer collaboration and brand loyalty.
Content Curation

Content Curation

A community cannot exist without content. We excel in helping you to identify, organize and deliver valuable information to your community members, ensuring they have access to high-quality content that keeps them engaged and informed.
Data-Driven Insights

Data-Driven Insights

Data empowers you to make informed decisions. We specialize in helping you to understand the dynamics of your community and its members – enabling you to make data-driven decisions that drive community and organizational growth.
Personalized Experiences

Personalized Experiences

A personalized experience strengthens your connection with community members. Our platforms enable you to deliver those personalized interactions as well as content that focuses on the unique preferences and needs of each community member, ultimately enhancing their engagement, satisfaction and sense of belonging.
Community Evolution

Community Evolution

Just as the needs of your customers and members evolve, so does the need to evolve your community. We help you to identify those changes and work with you to ensure your online community remains relevant and effective, so that it continues to be a valuable resource that supports the needs of your organization and your community members.

Our Expertise is Built on History

Since 2007, Higher Logic has been a leader in building online communities that strengthen the connection between organizations and their members/customers.

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Hear from market influencers

Many companies tout that they are “customer-centric” but have no community to speak of.  The companies that truly put the customer at the heart of everything have a vibrant community that serves the company with co-innovation, insights, and trusted connections. By putting the community first, the company also yields great results including increased customer loyalty, stronger customer retention, and deep product adoption.  In short, building community is a true win-win for customers and the company!”

ERICA KUHL

CEO and Strategic Community Consultant, EKC
“At ASAE we look at a wide range of technological platforms to make smart choices that deliver the experiences that our association members are looking for now and in the future. Higher Logic Thrive, which powers our Collaborate community, is an excellent example of a platform that we chose because it is furthering the experiences that associations need to be delivering to their members. I like to say that the return on not investing is a greater risk than making critical technology investment decisions today.

REGGIE HENRY

Chief Information and Performance Excellence Officer, ASAE