Higher Logic’s AI Features

Join us for a webinar on December 19 to see them in action!

AI is a powerful ally for building connections and value with members and customers. It can help you save staff time, turn data into informed actions, and maximize the reach and impact of your user-generated content.

Your private online community, for example, is rich with insights into what your members or customers care about and how they like to engage. It’s also FULL of their unique expertise, discussions, and thought-leadership – human ingenuity that AI can’t replace. Wouldn’t it be great if AI could help you build on that value AND create a personalized experience for every user without the manual effort?

It can! Higher Logic’s AI features, powered by IBM’s watsonx, make this a reality, creating platforms where AI empowers people and supports true engagement.

Leveraging AI Across Our Platforms

Whether you’re a non-profit, association, or corporation, our solutions are built to work for you.

Supercharge member engagement and achieve your mission faster with the power of AI built into Higher Logic’s community and marketing platforms.

Leverage AI-driven Smart Newsletters and Smart Campaigns to target members with content personalized based on their actions
Get help from AI Assistant, from automatically generating summary responses to search queries in your community, to helping you draft emails more quickly
Simplify community content management and organization with bulk upload and AI-suggested tagging

Curious What AI Assistant Can Do?

Learn more about how our AI Assistant, powered by IBM’s watsonx, can help you enhance knowledge-sharing within your association.

Check it Out

Engage your customers and realize online community ROI with Higher Logic Vanilla’s community platform. Our AI features are purpose-built to help businesses:

Leverage sentiment analysis to keep a better pulse on customers
Create support tickets automatically
Provide suggested answers to increase speed-to-solution
Use AI-driven Smart Newsletters and Smart Campaigns to target customers with content personalized based on their actions
Get help from AI Assistant throughout the platform, from automatically generating summary responses to search queries in your community, to helping you draft emails more quickly

Get Demo