Higher Logic Vanilla Enterprise Plus Plan
Each plan comes with certain features and capabilities. There are usage limits and associated overage fees with some of the included functionality.
Included Features:
Community Bundle
| ✓ Theme Control |
✓ Categories |
✓ Moderation |
| ✓ Q&A |
✓ Ideation |
✓ Community Search |
| ✓ Gamification |
✓ Tagging |
✓ Groups |
| ✓ Events |
✓ Analytics Dashboards |
✓ Custom Dashboard Builder |
| ✓ Unlimited Automation Rules |
✓ Automated Emails |
✓ AI Suggested Answers |
| ✓ AI Sentiment Analysis |
✓ Widget Builder |
Multi-Forum & Site Management
| ✓ Multi-Lingual |
✓ Sub-Communities |
$ Hub/Node |
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SSO Bundle
| ✓ jsConnect SSO |
✓ Social Sign-On |
✓ JWT SSO |
| ✓ OAuth SSO |
✓ SAML SSO |
✓ Custom SSO |
Integration Bundle
| ✓ Cleanspeak |
✓ ChurnZero |
✓ Federated search |
| ✓ Facebook |
✓ Github |
✓ Google Translate |
| ✓ HubSpot |
✓ Instagram |
✓ Jira |
| ✓ LinkedIn |
✓ Mailchimp |
✓ Productboard |
| ✓ Salesforce |
✓ Sturdy |
✓ X |
| ✓ Zapier |
✓ Zendesk |
✓ Zoom |
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Developer Bundle
| ✓ Unlimited API Calls |
✓ Webhooks |
| $ Code Deploy |
✓ 2 Staging/Dev Sites |
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Security Bundle
| ✓ Data Encryption |
✓ Dedicated Database |
✓ Audit Logs (3 months) |
| ✓ Hosting Location Choice |
✓ AI Model Isolation |
$ Disaster Recovery Site |
| $ Reverse Proxy |
$ Dedicated AI Model (Model Isolation) |
$DB Row Level Encryption) |
| $ Backup Shipping |
Enterprise Bundle
| ✓ Priority Case Routing |
✓ Access to Monthly Technical Strategy Sessions |
✓ Monthly Ticket Summaries |
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Performance Bundle
| ✓ Money Back SLA |
✓ Isolated Cluster |
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Knowledge Base
| ✓ 20 Knowledge Base Sites |
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Usage Limitations
|
Included |
Overage Costs |
| Pageviews |
Unlimited |
N/A |
| Users |
Unlimited |
N/A |
| Admin Users |
Unlimited |
N/A |
| API Calls |
Unlimited |
N/A |
| Custom Webhooks |
Unlimited |
N/A |
| Staging/Dev Sites |
2 |
$3,000/site/year |
| Production Sites |
1 |
N/A |
| SSO Connections |
Custom |
$6,000/connection/year |
| Sub-communities |
Unlimited |
N/A |
| Federated Search Connections |
Unlimited |
N/A |
| Automation Rules |
Unlimited |
N/A |
| KB Sites |
20 |
$6,000/10 sites |
| Analytics History |
Unlimited |
N/A |
