When Customers Become the Teachers: How Bluebeam Scaled Education by Tapping Into Community Knowledge
By Ian Pfister
Creating a flexible product is great, but when every customer uses it differently, it becomes…
Blog Topic: Product Adoption
How to Get Executive Buy-In for Community-Based Customer Success
By Ian Pfister
When you approach your executive suite to secure buy-in for a customer community strategy and…
What Is Product Ideation? Definition, Process, and Best Practices
By Ian Pfister
Ideation is defined as the process involved in generating ideas, including gathering information on ideas…