See Our Engagement Platform in Action
Check out successful community and marketing automation programs we’ve launched, from large, enterprise programs to small, nuanced initiatives.
AAAE Used Communications to Increase Revenue and Retention
The American Association of Airport Executives has improved member outreach through new digital, automated processes, seeing key results in non-dues revenue and member renewals.
- $73K generated in registration fees
- 93% campaign renewal rate
ASAE’s Revenue-Generating Community is Their Member Town Hall
The American Society for Association Executives’ community is a top member benefit – and its benefits extend beyond just a place for members to interact.
- 5x member-generated revenue from users with just one community activity/month
EdTA’s Community Creates a Better Member Experience
The Educational Theatre Association’s community is open to its members and anyone who wants to join or visit. Doing this has not only created a buzzing, invaluable environment for educators, but boosted their organic search...
Jama Software Reduced Their Support Tickets by 28%
Jama Software created a public online community for its customers and prospects to network and learn from each other – now called “the best resource for all things Jama.”
- 28% decrease in support ticket volume
- 73% of staff solve inquiries with help from community
- 700+ discussion posts and 14,000+ sessions per quarter
MTI Harnessed Online Community to Digitally Transform
Before the Metal Treating Institute adopted an online community, it was short on staff, it didn’t have an AMS, and its revenue was decreasing. But they turned the corner.
- 50% decrease in transactional requests
- 2.6K% revenue growth in 13 years
- 97% member retention rate
Professionals Australia Grew Membership 21% with Automated Email Marketing
Using automated email campaigns, Professionals Australia experienced the highest level of member retention in five years and the strongest single year of recruitment in their organization’s history.
TMA’s Automated Campaign Created 313% Growth in Sales
The Texas Medical Association used Communications to generate non-dues revenue from their educational courses.
- 313% increase in sales
SNMMI Saw Immediate ROI From Communications
The Society of Nuclear Medicine and Molecular Imaging used Communications to win back lapsed members and help them navigate the cutting edge of their rapidly growing healthcare field.
- 4 automated campaigns
- 237 renewals
- Over $28K in revenue
Delphix Listens at Scale with a Customer Community
Delphix is a SaaS-based data operations platform for the cloud that combines data compliance with on-demand data delivery. Their community supports customer success, advocacy, and support.
- Listen to the voice of the customer at scale
- Source direct feedback from customer base