First impressions matter—and for associations, onboarding is where member engagement either begins or breaks down. In this interactive webinar, we’ll explore how to design onboarding experiences that drive early engagement, no matter how simple or complex your process may be.

From fast, automated access to phased and approval-based models, we’ll unpack the common challenges that lead to disengagement and show you how to overcome them. Through live polls and real-time discussion, the session will adapt to the needs of the audience—focusing on what matters most to you.

You’ll hear practical insights from our panel, and walk away with simple, actionable ways to improve your onboarding experience without overhauling your entire process.

What you’ll learn:

  • Why the first 30–60 days are critical for member engagement
  • Where onboarding typically breaks down across different models
  • How to identify and fix common engagement gaps
  • Practical ways to improve onboarding without adding complexity
  • Simple tactics to help members experience value faster 

Register Now!

*By submitting this form, you will receive the information requested as well as sales and/or marketing communications from Higher Logic. You can unsubscribe from receiving communications using the link in the footer of our emails. For further details regarding your rights and how we process your personal data, please refer to ourPrivacy Policy. 

© Copyright Higher Logic, LLC / sales@higherlogic.com / Privacy Policy

ONBOARDING THAT WORKS

From Instant Access to Complex Approval Models  

AUSTRALIA
Tuesday, 12 May 2026
9:30 am AEST | 11:30 am NZST


Meet Your Panel

Brendan Leehe

Sr. Customer Growth & Retention Manager, Higher Logic 

ONBOARDING THAT WORKS

From Instant Access to Complex Approval Models   

AUSTRALIA: Tuesday 12 May 2026
9.30am AEST | 11:30am NZST

USA: Monday May 11, 2026
5.30pm MDT | 6.30pm CDT | 7.30pm EDT 

Georgina Donahue

Director, Community Innovation & Strategy, Higher Logic


 

USA
Monday, May 11 2026
5:30pm MDT | 6:30pm CDT | 7:30pm EDT