Resource Topic: Advocacy & Engagement
How to Turn Happy Customers into Your Biggest Advocates (Without Being Pushy)
By Ian Pfister
Community as a Catalyst: Unleashing the Power of Engagement in Marketing
By Ian Pfister
How to Prevent Ambassador Burnout
By Ian Pfister
The Customer Advocacy Maturity Model
By Ian Pfister
Customer advocacy outcomes run parallel to customer marketing goals. Theres no doubt that CX teams…
Advocate Marketing Carries Huge Power
By Ian Pfister
Customer marketing programs should be focusing on creating brand advocates by building advocacy programs.
Transform Your Customer Marketing with Online Community
By Ian Pfister
Build meaningful relationships with customers that translate into greater brand loyalty and upsell opportunities.
Creating a Community Super Users Program
By Ian Pfister
You can harness the support of enthusiastic users and create a community champions program.
Customer Communities 101: Engage Your Customer Advocates with an Online Community
By Ian Pfister
Customer Communities 101: Listen to Your Customers at Scale with a Branded Community
By Ian Pfister