Community Predictions 2023
We interviewed nine community experts about communitys impact across various departments, the value of community,…
Resource Topic: Community Strategy
Customer Perceptions of the Community Experience
This research report details how to align customer expectations of CX at a sustainable level,…
How Connecting Your Customers Online Makes All the Difference
Learn how branded online communities create a many-to-many experience and the benefits of this approach.
What It Takes to Create a Customer-Centric Online Community
Learn why customer-centricity matters and the top mistakes keeping communities from realizing their full potential.
The 7 Things You Need to Launch a Community in 7 Days
Online communities offer invaluable benefits. Use this checklist to quickly launch your community.
Creating a Community Super Users Program
You can harness the support of enthusiastic users and create a community champions program.
How to Build an Online Community Forum
Our step-by-step guide walks you through the entire process of building an online community, from…
Transformative Change Happens with Community
Higher Logic Vanilla’s Jay Nathan and Change Healthcare’s Aslan Noghre-kar talk about the transformative changes…