2025 Association Community Benchmark Report
By Kelly Whelan
Higher Logic’s 2025 Association Community Benchmark Report collects data from approximately 1,500 associations and nonprofits…
Resource Type: Report
2024 Association Email Benchmark Report
By Kelly Whelan
Higher Logic’s Association Email Benchmark Report collects data from over 1,500 associations and nonprofits and…
The 2024 Association Member Experience Report
By Kelly Whelan
Understand what your members value most. We surveyed nearly 400 association members to learn what…
The 2024 Association Community Benchmark Report
By Kelly Whelan
Analyze how you compare to similar organizations and provide you with insights to aid your…
G2 Grid® Report for Online Community Management
By Ian Pfister
Get the full report to see how we stack up against other vendors.
The 2023 Association Email Benchmark Report
By Kelly Whelan
Higher Logic’s 2023 Association Email Benchmark Report offers insights specifically for marketers in the association…
An Exploratory Research Study: Customer Experience and Customer Self-Support
By Ian Pfister
We surveyed 285 people to understand their habits and preferences regarding customer support, customer experiences…
The 2023 Member Experience Report
We surveyed 350 association members to ask them what they value from most from their…
The 2023 Association Community Benchmark Report
Analyze how you compare to similar organizations and provide you with insights to aid your…
The 2022 Email Benchmark Report
Explore association-specific email trends and recommendations collected from over 1,500 organizations and over 2 billion…