Higher Logic Resources
Tags: eBook
The Support Community Handbook: Tips for Creating Your Best Customer Resource
Learn how community can help you scale the customer support experience.
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Tags: eBook
Transform Your Customer Marketing with Online Community
Build meaningful relationships with customers that translate into greater brand loyalty and upsell opportunities.
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How Connecting Your Customers Online Makes All the Difference
Learn how branded online communities create a many-to-many experience and the benefits of this approach.
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What It Takes to Create a Customer-Centric Online Community
Learn why customer-centricity matters and the top mistakes keeping communities from realizing their full potential.
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Creating a Community Super Users Program
You can harness the support of enthusiastic users and create a community champions program.
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How to Create a Customer Engagement Scoring Framework
Developing a scoring system helps you understand a prospect's level of engagement.
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4 Ways Community Engagement Strengthens Your CX
Online communities, in the form of discussion boards or online networking sites, have been around for 15+ years, but true customer communities today are much more than that.
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How to Build an Online Community Forum
Our step-by-step guide walks you through the entire process of building an online community, from inception to completion, along with some invaluable resources.
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Why Product-Led Growth is a Customer Success Responsibility
Find out why your organization should be implementing a product-led growth strategy, as well as why customer success should manage it.
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Customer Preferences: How Community Can Deliver a Simplified Experience
If your current customer facing solution is fragmented, you can bet your bottom dollar its costing you money. Why? Because customers want a central space to interact with you.
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Tags: eBook
Get Your Customers Engaged with 7 Expert Tactics
Here's a list of tried-and-true customer engagement tactics used by professionals just like you.
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Tags: eBook
The Silent Customer Problem – How to Get Your Customer Base Talking
Learn why silent customers aren't necessarily happy customers and how to get those customers talking.
Download Your CopyHigher Logic Thrive is purpose-built for associations.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!
