Skip to content

The Awareness Gap​: Why Prospective Members Can’t Find You​

Prospective members may not be rejecting your association; they may simply not know you exist, understand what you do, or see how your value applies to them yet.

This webinar explores how associations can close the awareness gap and make it easier for future members to find, understand, and connect with their organisation.

Kelly Whelan from Higher Logic and Olena Lima from MemberBoat offer a practical conversation on improving discoverability, communicating relevance earlier in the member journey, and engaging the next generation of members.

Presenters:
Kelly Whelan, Sr. Content Marketing Manager, Higher Logic
Olena Lima, Founder and Principal Consultant, MemberBoat

 

Related Resources

Resource

2025 Association Member Experience Report

The 2025 Association Member Experience Report explores what members need and want, based on survey responses from over 400 current...

Read More
Blog

How Associations Are Solving Membership Challenges in 2026: Real Questions, Practical Answers

Get clear answers to the questions associations are asking in 2026—from email engagement and renewals to events and member value.

Read More

Save Time & Enhance Member Engagement

Learn how the AI features built into our community and marketing platforms can help your association save time while enhancing member engagement.