Higher Logic Blog
Tags: AI, Community Strategy, Engagement
2026 Association Community Benchmarks: Five Findings Worth a Closer Look
Explore key data from the 2026 Association Community Benchmark Report, from digest open rates to AI-enabled communities.
Tags: Continuing Education, Community Strategy, Engagement
Using Social Learning To Strengthen Your Member Community
Integrating social aspects into member education encourages participation and retention. Explore ideas for your association’s professional development program.
Tags: AI, Community Strategy
Why AI Visibility Is Becoming the Next Competitive Advantage for Communities
Learn how AI discoverability, technical SEO, public content, and new metrics help online communities earn visibility, citations, and influence in AI search.
Tags: Community Strategy
Build and Prove the Business Value of Online Communities
Learn how to connect your online community to revenue, retention, cost savings, and organizational goals to build a stronger business case.
6 min read
Tags: Community Strategy
Online Community Personas: How to Engage Every Audience
Learn how community personas help associations and B2B teams understand members and customers, use community data, and personalize engagement.
Tags: AI, Community Strategy, Engagement
How Online Communities Help Associations Understand What Members Really Need
Learn how associations can use online community conversations to uncover member needs, capture voice-of-the-member insights, spot emerging trends, and make smarter engagement decisions.
Tags: AI, Community Strategy
AI Will Change the Role of the Community Manager: A Shift from Doing to Designing
How will AI, MCPs, and agentic workflows change community management? Explore how community managers are shifting from task execution to workflow design, governance, AI guardrails, customer context integration, and measuring community impact in an AI-driven world.
Tags: AI, Community Strategy
Practical AI Use Cases for Community Managers
Learn how community managers are using AI to streamline workflows, uncover insights, and focus more on strategy, advocacy, and member engagement.
Tags: Community Strategy, Engagement
How to Grow and Increase Engagement in Your Online Community
Learn practical strategies to grow your online community, increase member engagement, and build stronger long-term participation.
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