Before You Run Another Community Member Survey, Read This
Survey research is fast, nearly free, and broadly accessible. But surveys are not a cure-all…
Industry: B2B/B2C
How to Set Realistic Online Community Growth Expectations
We all want our communities to grow organically, filled with members who actively contribute. Many…
Why Should I Hang Out with You? 5 Tips for Building an Online Community People Actually Want to Join
With all the unread emails to deal with and arguments to be had on Facebook,…
Don’t Let Your Community Lose Steam After Launch: 6 Tips to Keep the Momentum Going
Launching a new online community is a monumental effort, often involving months of preparation. After…
How to Use Generative AI in Community Management
How to Scale Customer Education Using a Community-Led Approach with Bluebeam’s Aily Roper
In this episode of the Power of Connection, Paul Schneider chats with Aily Roper, Senior Manager of…
Community-Building Lessons Learned from ZoomInfo’s Chris Detzel
In this episode of Higher Logic’s “Power of Connection” podcast, host Paul Schneider chats with Chris Detzel, Senior…
Making Content a Team Sport: Inside Anaplan’s Member-Driven Content Program with Ginger Anderson
Scaling a community content program isn’t simple, but Anaplan’s approach has turned it into a…
3 Community Strategies to Upgrade Your CX Game
A customer community creates a customer hub where customers can connect with you, connect with…
Rallying the Quite Ones: Strategies to Activate Lurkers in Your Online Community
Good community managers know that the health of their community isn’t just about member count—it’s…