How to Create an Outcome-Focused Community Journey
Join Adrian Speyer, Head of Community at Higher Logic for a discussion on how community…
Industry: B2B/B2C
Customer Communities 101: Listen to Your Customers at Scale with a Branded Community
The 10 Most Important Questions You Should Ask Any Customer Community Vendor
Choose the customer community vendor that will support your specific business needs. These questions will…
Get Your Customers Engaged with 7 Expert Tactics
Here’s a list of tried-and-true customer engagement tactics used by professionals just like you.
The Silent Customer Problem – How to Get Your Customer Base Talking
Learn why silent customers aren’t necessarily happy customers and how to get those customers talking.
The Customer Engagement Playbook
Learn how to align your engagement strategy around the customers’ needs and how to coordinate…
Leveling Up: A Strategy for Growing Your Online Community Program
Explore effective ways to convince leadership that by supporting community expansion, theyre accelerating the organizations…
Scaling Customer Success in Enterprise Organizations
For years, the model has been For every x number of customers we add, I…
Growing Customer Relationships with Community
We recently partnered with Airmeet and Apollo to discuss how you effectively “Drive Efficient Growth…
Building (and Sustaining) a Successful Online Community
Higher Logic recently teamed up with ChurnZero to host a conversation with Shauna McClemens as…