Industry: B2B/B2C
Your Community Is Bursting with Intent SignalsHeres How AI Connects the Dots
Every day, community managers spot opportunities hiding in plain sight. A members pointed questions about…
Inside the Community Playbook: Lessons from ZoomInfo’s Chris Detzel
When Chris Detzel stepped into the role of community leader at ZoomInfo, he wasn’t just…
When Customers Become the Teachers: How Bluebeam Scaled Education by Tapping Into Community Knowledge
Creating a flexible product is great, but when every customer uses it differently, it becomes…
The Case for Merging Community and Customer Marketing with Nicole Saunders
Community and customer marketing share the same goal: building strong, lasting customer relationships. But too…
From Support to Strategy: How AI Is Pushing Online Communities to Evolve Into Industry Knowledge Hubs
Online communities have traditionally been seen as the place people go when they hit a…
Your Community Is Bursting with Intent Signals—Here’s How AI Connects the Dots
Every day, community managers spot opportunities hiding in plain sight. A member’s pointed questions about…
Double Opt-in vs. Single Opt-In for Email Marketing
By Kelly Whelan
What Does iOS 18 Mean for Email Marketers?
By Kelly Whelan
What does iOS 18 mean for your email marketing strategy? And how can email marketers…
5 Gamification Features Every Online Community Should Consider
People love a good game. Whether its earning badges, collecting points, or just a bit…