Your Community Is Bursting with Intent Signals—Here’s How AI Connects the Dots
Every day, community managers spot opportunities hiding in plain sight. A member’s pointed questions about…
Industry: B2B/B2C
Double Opt-in vs. Single Opt-In for Email Marketing
By Kelly Whelan
What Does iOS 18 Mean for Email Marketers?
By Kelly Whelan
What does iOS 18 mean for your email marketing strategy? And how can email marketers…
5 Gamification Features Every Online Community Should Consider
People love a good game. Whether its earning badges, collecting points, or just a bit…
10 Ideas to Segment and Personalize Your Email Marketing
By Kelly Whelan
To truly harness the potential of your email marketing, you have to segment and personalize….
How to Write a Strategic Purpose Statement
A community-based strategic purpose statement should clarify three things: who your community is for, the…
Why Your Longest-Standing Members May Feel the Least Connected
What if the very members who helped build your community started to feel like outsiders?…
8 Reasons Your Customer Support Improves With an Online Community
95% of consumers say customer service is important to their loyalty. So how do you…
How to Create Collaborative Community Mission and Vision Statements
The key components of your communitys foundation are its vision and mission. Those sound simple…
AI Assistants and Agents: Smart Responses, Seamless Automation
By sspinosa
Whether you’re an AI advocate or a skeptic, this webinar provides a look at its…