GEO for Communities: How to Become the Source AI Cites

AI search is changing how people discover answers online, and community content is increasingly part of the source material AI systems rely on. For community teams, that creates a new visibility challenge: how do you make trusted discussions, accepted answers, and real-world expertise easier for AI systems to find, understand, and cite?

Join Marius Ciortea, Chief Community Officer at Higher Logic, and Matt Crouse, Sr. Director of Product & Engineering at Higher Logic, on July 16 for a practical look at what’s changing in AI search, what we’re seeing across the Vanilla ecosystem, and what AI crawler activity can tell us about where discovery is headed.

The session will cover the AI search landscape, emerging community traffic patterns, Higher Logic’s product perspective, and six actions community teams can take today.

Watch the recording to explore:

• The information overload customer teams face today, and how to cut through it
• How CS and community fit together structurally in an AI-native org, and where the handoffs must evolve
• How AI “skills” and agentic workflows are reshaping day-to-day operations across both functions
• How to see and act on the signals that live between CS and community

Related Resources