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A new app for continuous member engagement.

Higher Logic Blog

Calculating your member retention rate

8 min read

Tags: Member Retention

How to Calculate Member Retention Rate: A Step-by-Step Guide


Learn how to calculate member retention rate in 5 easy steps. Understand the formula and find out why it's crucial for your organization's growth.

Elizabeth Bell
Elizabeth Bell
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association member exploring credentialing programs

8 min read

Tags: Member Acquisition, Member Engagement, Member Retention, Non-Dues Revenue

Micro-credentials, Certificates, and Certification: Addressing Missed Opportunities in Association Credentialing Programs


Credentials offer major value for your members, but they can be challenging to manage. Learn how to make your certification, certificate, and other credentialing programs easier for staff and a better experience members.

Kelly Whelan
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6 min read

Tags: Association Strategy, Member Engagement, Member Retention

Association Affinity Programs Fuel Growth and Member Value


In an episode of the Member Engagement Show, Lucas McCann shared tips for creating a successful affinity programs for your association.

Kelly Whelan
Read the Recap

4 min read

Tags: Association Strategy, Member Retention, Renewals & Retention

5 Ways to Write Compelling Emails Your Lapsed Members Can’t Ignore


Win-back email campaigns are a powerful way to reconnect with former members. Write engaging messaging that gets them to renew.

Sarah Spinosa
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8 min read

Tags: Association Strategy, Member Engagement, Member Retention

Evaluating Your Member Benefits


Is your association struggling to maintain programs that members are indifferent about? How do you decide when it's time to retire or add member benefits?

Kelly Whelan
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6 min read

Tags: Association Strategy, Member Engagement, Member Retention, Professional Associations, Trade Associations

What We Learned from the 2023 Association Member Experience Survey


Learn what association members care about most in Higher Logic’s annual Association Member Experience Report.

Higher Logic
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Community managers tracking analytics

13 min read

Tags: Community Strategy, Customer Retention, Member Retention

The Community Manager’s Guide to Understanding Community Analytics


If you want to grow your online community, develop a strategic approach to tracking your community’s analytics.

Laura Coscarelli
Laura Coscarelli
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Association professional using Higher Logic Thrive

Higher Logic Thrive is purpose-built for associations.

With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!