Build a place where every connection matters.
Our powerful online community software brings together organizations and people, making real conversations happen.
The Right Online Community Software Makes All the Difference
Higher Logic has almost two decades of experience building impactful online communities for associations, businesses, and everything in between. Our communities incorporate intuitive, social-media-style design concepts, automation and gamification to help you keep members and customers coming back. Plus, they easily integrate with the rest of your tech stack.
Let us help you connect the dots and build an online community for your customers or members together.
For Associations
Higher Logic Thrive is the #1 solution for associations looking to supercharge member engagement. Available add-ons help support your volunteer program, chapters, submission process, and more!
For B2B/B2C
Higher Logic Vanilla is an all-in-one community platform designed to help businesses streamline customer support, grow brand loyalty, improve products, and build lasting customer relationships.
We make the software.
You make the connections.
Higher Logic connects people, knowledge and ideas. That means meeting your customers, members and employees at every stage of their journey to drive impact across key moments.
Create an Inviting Destination
Connect With Your Community
Tap Into Community Knowledge
Build Customer Relationships
Impact
Drive Brand
Increase Retention
Scale Growth
Build Advocacy
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A Real-Time Download of Member Needs
The Society of Health and Physical Educators (SHAPE) America’s Higher Logic Thrive Platform spurs engagement, knowledge sharing and membership renewals
Results:
SHAPE America rejuvenates its online community to connect over 200,000 health and PE professionals
The flexibility of Higher Logic Thrive enhances SHAPE America's member engagement efforts
Community emails achieve 40% open rate, strengthening member connections and communication
There aren't many things specifically tailored for associations but Higher Logic Thrive is really a full-service association tool. We used to have separate tools. Getting to where it's a one-stop-shop — like Higher Logic Thrive offers — and working within that one platform that has everything is so much better and easier for us.
Joey Martelli
Advocacy & Public Affairs Manager, SHAPE America
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ACHP Enhances Member Experience and Efficiency with Higher Logic Thrive Platform
The Alliance of Community Health Plans (ACHP) leverages Higher Logic Thrive Platform for streamlined operations and deeper engagement, resulting in a 27% surge in new member logins.
Results:
ACHP boosts member engagement by 27% with Higher Logic Thrive
Streamlined processes save staff time and enhance internal efficiency
Personalized member hubs foster deeper connections and knowledge sharing
Higher Logic Thrive has helped us reduce clicks for our members and make it easy for them to get to the sections of our community they care about.
Molly Hauber
Manager of Membership, ACHP
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Bitdefender Increased Traffic and Customer Engagement and Experience
Bitdefender course-corrected a disengaged community and scaled exponentially with Higher Logic Vanilla. New users increased by 78%, activity increased by 121%, and average support response time decreased from 12+ hours to two.
Results:
78% increase in users
121% increase in engagement
Average support response time decreased from 12+ hours to two
The truly amazing thing is that our results were achieved with a team of only two admins and a handful of moderators, none of whom had previous experience in community management.
Alexandru Leucea
Community Manager
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Securing a Better Customer Experience for F-Secure with Community
F-Secure was in a position to reshape their investment into community – providing the customer with necessary wins across the customer journey and reviving their customer community.
Results:
20% increase in call deflection savings
47% of customers intend to purchase because of community
The amount of money that we make from the community pays for much more than just the platform; by measuring revenue contribution alone we are able to pay off the platform.
Anna Blomstedt
Senior Manager of Self-Service & Digital CX
We’re People People
Since 2007, we’ve been leading the industry in building community and engagement solutions.
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Trending Resources for Community Success
The 2024 Association Member Experience Report
The 2024 Association Community Benchmark Report
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Let’s set up time to talk about your needs and how we can help.
