Higher Logic Is All Together

Higher Logic is an industry leader in cloud-based community platforms

Your customers and members have high expectations. To engage everyone, you need to create a distinctive and original experience that allows everyone to better function, create, and innovate.

Organizations worldwide use Higher Logic to bring like-minded customers and members all together, by giving their community a home where they can interact, share ideas, answer questions, and stay connected. The community is where both your people and your organization will grow and succeed together.

A customer community will work for your organization to:

  • Retain Your Best Customers
  • Extend Customer Support
  • Empower Your Customer Advocates
  • Deliver Consistent Customer Experience

The communities we build have features for people to constantly learn and collaborate. We differentiate ourselves with our focus on engagement – whether it’s your event communities and the attendee experience, or strengthening your mentoring, volunteer, and advocacy programs. Beyond our products, we are constantly working to build a community-focused team and learn more about the community industry.

Our Beginning

We’ve had community on our minds for a long time. While working as CIO of Risk & Insurance Management Society (RIMS) in New York City, Andy Steggles lacked robust community tools and began hacking away at a better solution for enabling his membership to connect and collaborate.

Meanwhile, in Washington D.C., Rob Wenger was at the helm of his second start up, Active Matter. When the two worked together to update RIMS’ web presence, they hit it off. A few years later, realizing they were both passionate about engaging people through an online networking experience, they launched Higher Logic

Leadership Team

Look at our corporate leadership team, and you’ll see decades of experience and a proven track record of success. Our team provides clients with innovative tools to help them engage.

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Media Center

We love talking about all things community. Read about Higher Logic’s latest announcements, and explore article features and media coverage for the community management landscape.

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We’re looking for motivated people who are talented and fit our culture. Interested in joining us? Check out our benefits and open positions.

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Partners in community and engagement

Beyond the platform, we’re committed to our clients’ continued success. We build partnerships with our clients, from dedicated implementation managers and an attentive post-launch customer success team, to ongoing opportunities for product training, education, community management and support. Not only is there a user community for Higher Logic clients – HUG – but also an annual user group conference and extensive, free training options.

We’re more than community software

We base our business on the ability to deliver sustainable, scalable experiences, and aim for efficiencies through online communication and collaboration.

While we are an inherently sustainable company, we also consider it an obligation to act in a manner that benefits society at large. Whether it’s engaging in environmentally sound practices or direct, hands-on community activities, Higher Logic’s social responsibility is fully integrated with its business objectives and measured as part of its overall corporate performance.

Higher Logic CARES

Higher Logic Cares Logo

We established our Higher Logic CARES program in 2011. As a company, we believe we have an obligation to actively help our community, lead by example, and inspire others to participate. We are proud of what we’ve accomplished through the program and the initiatives we’ve supported over the years. Higher Logic CARES is dedicated to bringing about positive change in the communities we serve.

Volunteering opportunities

All Higher Logic employees have additional volunteering PTO to contribute to local charities, organizations, and foundations. Every year, Higher Logic provides financial donations, education, and volunteer hours to its local community.