CONTENT & MODERATION FEATURES
Create a community your users love.
Build an online community that reflects your brand with easy-to-use design and content tools. No developer needed. Maintain a welcoming community with a host of moderation and management features.
Explore our design, content creation, and moderation features
CUSTOM, BRANDED COMMUNITIES
Build a space that feels like yours.
Design a community that reflects your brand, your users, and your vision.
- Custom layouts: Ditch the cookie-cutter pages. Use the Layout Editor to build from scratch or start with a template.
- Branding: Pick a theme or create your own. Tweak fonts, colors, backgrounds, and more. Add custom HTML, CSS, and localize the UI in 25+ languages. Preview and version control let you test changes without the “what did I just break?” panic.
- Widgets: Choose from 50+ drag-and-drop widgets—like article carousels, banners, and CTAs—and tailor what users see based on their role.
NAVIGATION
Make content simple to find and explore.
Clean navigation keeps your community organized, searchable, and more engaging.
- Search and filters: Autocomplete kicks in as you type, helping users find posts fast. Results are ranked by relevance and quality, with filters for post type, member, date, and more. Sort posts by recent activity, popularity, or resolution status to surface what needs attention.
- Categories: Organize discussions by topic. Add subcategories for more structure, and let users follow the ones that matter to them. Set default categories for new members, so they’re automatically following relevant topics right from the start.
- Tags: Users can tag posts to connect related content. Tags help uncover trending topics and show where conversations are happening across the community.
MULTI-FORUM MANAGEMENT
Run multiple or large communities.
Whether you’re supporting different regions, products, or audiences, manage it all from one place with flexible site models.
- Hub & Node: Spin up dozens (or hundreds) of self-contained communities within seconds. The Hub serves as your master version, while each Node runs independently with its own database, still synced to the Hub for updates.
- Subcommunities: Create dedicated spaces for different languages, products, or user groups without splitting your member base. Each subcommunity has its own homepage, locale, and announcements. Members can switch between them without losing points, ranks, or context.
- Multi-language support: Set a default language or let users choose their own. Supports 25+ languages, including right-to-left and double-byte characters.
MODERATION
Keep moderation manageable as your community grows.
Community management comes with a lot of moving parts. The right tools make it easier to spot issues early, take action faster, and maintain a space your members want to return to.
- In-line moderation: Moderators can edit everything in real-time to keep conversations flowing and on point. Bump posts back to the top, lock threads, delete or sink irrelevant content, and move, merge, and split threads.
- Community management dashboard: Monitor, review, and manage community activity across dedicated dashboards for triage, reporting, and escalations with customizable filters, workflows, and notifications to keep your team informed and aligned.
- Moderation workflows: Automate moderation with workflows that flag content, take action based on engagement or sentiment, and assign roles as members hit milestones. Route issues to the right moderators or external tools like Zendesk or Jira, and use role-based permissions to keep everything organized and secure.
- Change log: Track all admin actions with detailed logs. See the entire history of each post at a glance and easily restore or delete posts from the change log.
Ready to see how Higher Logic Vanilla can help you succeed?
Find out why we’re the best community platform on the market.
