Events & Webinars

Looking for community best practices or engagement expertise? Attend a live webinar or event, or check out our on-demand webinars.

let's talk about member data webinar series
Featured Event

Let’s Talk About Member Data

Data-backed decisions are strong decisions. If you want to compete in today’s highly personalized, specialized market, you need to put your members at the center of everything you do, from program offerings to resources to their onboarding journey. What’s the fuel that powers that member-centric focus? Data.

In this three-part webinar series, we will dive into the world of member data. Whether you’re a data novice or a seasoned pro, you’ll walk away with tips to improve your processes and learn how to leverage all of the great information you’re capturing.

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Product Education

Looking for specific Community or Communications Training? Head over to our customer community, HUG, to see upcoming and on-demand events.

Visit HUG

Featured Webinars

Start learning about engagement strategies in one of our upcoming or on-demand webinars.

Measuring What Matters: The Value of Your Online Community

Webinar

You invest a lot of energy into your online community – but how do you measure the impact of your efforts? Join us for this panel with three of our Engagement Experts.

We’ll discuss how they tackle this challenge and share ideas you can use to measure and communicate your community’s value to stakeholders and leadership.

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Customer Perceptions of the Community Experience [New Research]

Webinar

Customers overwhelmingly want access to self-service. Are you offering your customers an easy way to self-serve? Join us for this webinar to find out why 85% of people think community can facilitate your customers’ needs.

We surveyed 600 people (with subsets of data from US, UK and AUS markets) and asked customers what they thought of community. We’ll unveil this new research and provide data on how you can improve your customer experience.

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Higher Logic + iMIS: Driving Non-Dues Revenue

Webinar

With today’s economic uncertainty, non-dues revenue is more critical than ever. Associations can’t rely on just membership dues to stay strong and healthy.

Join us for a webinar with ASI, the makers of iMIS, to learn how you can use the Higher Logic and iMIS integration to better leverage data from community behavior and email interactions to grow your non-dues revenue.

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