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Higher Logic Thrive Platform Plus Points Menu

As part of Higher Logic Thrive Platform Plus, Higher Logic offers customers:

  • Plus Planning Session: Up to one (1) hour session HL Platform Plus Planning Session (beginning session) to plan and coordinate projects, tasks, and work together
  • Plus Flex Session: Up to one (1) hour session for flexible time with HL Platform Advisor and customer
  • Plus Point Quarterly: Simple report outlining points used, remaining points, items completed, and suggestions for next items for Plus offerings.
  • Points for Projects/Tasks: Customer to select points from menu below to be used during one contract year. Points do not carryover so it’s important to plan ahead.

Customers have points to be used over the course of a subscription year of their Term for sessions or tasks with their HL Platform Advisor. Point values are determined by scope, level of complexity and time. For items with a range of point values or not listed below please discuss with HL Platform Advisor.

Community Projects:

  • Build out Communities along with Subscriber POC (3 points)
  • Ad set-up (3 points)
  • Engagement Point set-ups (3 points)
  • Demographic set-up (3 points)
  • Mobile App Set up (3 points)
  • Topic Community Configuration (New) (3 points)
  • Gamification set-up (3 or 5 points)
  • Search set-up/Directory/Advanced Search (3 or 5 points)
  • Smart Newsletter (3 or 5 points)
  • Tagging Taxonomy (3 or 5 points)
  • Strategy/General Questions Session (3 or 5 points)
  • Build out Launch Plan along with Subscriber (5 points)
  • Build out Content Calendar along with Subscriber POC (5 points)
  • How to create custom pages (5 points)
  • CMS Training (5 points)
  • Individual Module Training (5 points per module)
  • Topic Community Configuration (Convert Existing) (5 points)
  • Event Configuration (5 points)
  • Community Layout Strategy (5 points)
  • How to create/plan for Content Calendar (5 points)
  • Build out Automation rules along with Subscriber POC (5 or 10 points)
  • Metrics & Analysis Insight (5 or 10 points)
  • Microsite Review (5 or 10 points)
  • Community Engagement Analysis & Strategy (semiannual or annual) (5 or 10 points)

Marketing Projects:

  • Web Tracking guidance (3 points)
  • Strategy/General Questions Session (3 or 5 points)
  • Persona set-up (3 or 5 points)
  • Engagement scoring set-up (3 or 5 points)
  • Dynamic Targeting (5 points)
  • Set & Send: creation of newsletters/one-off emails based on copy provided by customer (5 or 10 points per message)
  • Metrics & Analysis Insight (5 or 10 points)
  • Functional Training Sessions (5 or 10 points)
  • Deliverability Review & guidance (5 or 10 points)
  • Build & Execute: creation of campaigns and mailings linked to campaign sections (10 points per campaign)
  • Preference Management Pages (10 points)
  • Hands on support in constructing automated campaigns (map out campaign process flow, Define appropriate date and time wait steps, set up branch logic to customize flow) (10 points)

Design Projects:

Recommended Paths for Using Your Points

To help you get the most value from your points with design services, we’ve curated a few recommended paths based on common goals and use cases.

Website Design Suite (WDS) Packages

Package Points Includes
WDS 80 pts
  • Setup of WDS Template
  • Brand Styling
  • Sticker Sheet
  • Training
  • Content Population (up to 15 pages)
  • Points for small tweaks & quick wins
  • Templates for:
    • Directory
    • Library Page
    • Blog Page
    • Discussions Page
    • FAQ Page
WDS Plus 100 pts
  • All WDS Inclusions
  • Content Population (up to 25 pages)
  • Enhanced Design Process & Mockups
  • Allowance for tweaks on page templates
Content Population (Add-On) Contact Advisor
  • Content migration beyond 15/25 pages

 

Community Design Packages

Package Points Includes
Community Design 80 pts
  • Public Homepage Design
  • Member Homepage Design
  • Community Landing Page Design
  • Sticker Sheet
  • Training
  • Content Population (up to 15 pages)
  • Points for ongoing tweaks
Community Design Plus 100 pts
  • All Community Design Inclusions
  • Content Population (Up to 25 pages)
  • Templates for:
    • Directory
    • Library Page
    • Blog Page
    • Discussions Page
    • FAQ Page
Content Population (Add-On) Contact Advisor
  • Content Migration beyond 15/25 pages


Additional Design Services

  • Community Landing Page (5 points)
  • Alert Bar (5 points)
  • Hero Banner (5 points)
  • Accordion Dropdowns (5 points)
  • Various Cards/Tiles (5 points each)
  • Timeline (5 points)
  • Additional Theme Colors (5 points each color)
  • Custom Ribbons and Badges Upload (5 points, including design and development)
  • Custom MA Template (5 points)
  • Slider / Carousel (10 points)
  • CTA (Call to Action) Cards (10 points)
  • CTA (Call to Action) Blocks (10 points)
  • Team Bio Cards with Pop-Ups (10 points)
  • Sponsor Grid/Slider (10 points)
  • Top Text Links Bar (10 points)
  • Image Gallery (10 points)
  • Interior Page Development (10 points per page)
  • Event Countdown Timer (15 points)
  • Sticker Sheet & Style Guide (20 points)
  • Member Dashboard (20 points)

 

Additional Requests (Scoped by Request)

  • Simplified Navigation (Contact your Advisor)
  • Expert Profile (Contact your Advisor)
  • Chapter pages (Contact your Advisor)
  • Event Page (Contact your Advisor)
  • Mentor Match Profile (Contact your Advisor)
  • Directory (Contact your Advisor)
  • Volunteer Module Enhancement UX/UI (Contact your Advisor)
  • Library page Enhancement UX/UI (Contact your Advisor)
  • Blog Page Enhancement UX/UI (Contact your Advisor)
  • Discussions Page Enhancement UX/UI (Contact your Advisor)
  • Q&A Page Enhancement UX/UI (Contact your Advisor)
  • Microsite Theme setup (Contact your Advisor) – 50 point+ project