Revolutionize engagement where every connection matters.
Our powerful online community software combines the innovation of AI with human insight that drives real connection.
At Higher Logic, we believe that engagement is everything.
That’s why we’re redefining how organizations spark real conversations, build deeper relationships, and drive lasting outcomes. Using the combined strength of AI and the power of human insight, we help you deliver more personalized, relevant experiences at scale.
Online Community Platforms Designed for Your Organization
Choose your organization type to explore the products, features, and success stories most relevant to you.
Discover Online Community Software That Drives Real Results
For decades, Higher Logic has helped associations and businesses build vibrant, high-impact online communities—and now, we’re taking engagement even further by combining the power of AI with the authenticity of human connection.
See how our customers are transforming their engagement strategies—and what’s possible when AI meets community. Explore stories from our customers to see what’s possible.
We make the software.
You make the connections.
Meet your members, customers, and employees at any stage of their journey to drive impact across key moments. Higher Logic empowers associations and B2B/B2C companies to strengthen and leverage relationships with all-in-one online community software.
Design an Engaging Online Community
Connect With Your Community
Tap Into Community Knowledge
Build Customer Relationships
Impact
Drive Brand
Increase Retention
Scale Growth
Build Advocacy
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A Real-Time Download of Member Needs
The Society of Health and Physical Educators (SHAPE) America’s Higher Logic Thrive Platform spurs engagement, knowledge sharing and membership renewals
Results:
SHAPE America rejuvenates its online community to connect over 200,000 health and PE professionals
The flexibility of Higher Logic Thrive enhances SHAPE America's member engagement efforts
Community emails achieve 40% open rate, strengthening member connections and communication
There aren't many things specifically tailored for associations but Higher Logic Thrive is really a full-service association tool. We used to have separate tools. Getting to where it's a one-stop-shop — like Higher Logic Thrive offers — and working within that one platform that has everything is so much better and easier for us.
Joey Martelli
Advocacy & Public Affairs Manager, SHAPE America
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ACHP Enhances Member Experience and Efficiency with Higher Logic Thrive Platform
The Alliance of Community Health Plans (ACHP) leverages Higher Logic Thrive Platform for streamlined operations and deeper engagement, resulting in a 27% surge in new member logins.
Results:
ACHP boosts member engagement by 27% with Higher Logic Thrive
Streamlined processes save staff time and enhance internal efficiency
Personalized member hubs foster deeper connections and knowledge sharing
Higher Logic Thrive has helped us reduce clicks for our members and make it easy for them to get to the sections of our community they care about.
Molly Hauber
Manager of Membership, ACHP
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Bitdefender Increased Traffic and Customer Engagement and Experience
Bitdefender course-corrected a disengaged community and scaled exponentially with Higher Logic Vanilla. New users increased by 78%, activity increased by 121%, and average support response time decreased from 12+ hours to two.
Results:
78% increase in users
121% increase in engagement
Average support response time decreased from 12+ hours to two
The truly amazing thing is that our results were achieved with a team of only two admins and a handful of moderators, none of whom had previous experience in community management.
Alexandru Leucea
Community Manager
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Securing a Better Customer Experience for F-Secure with Community
F-Secure was in a position to reshape their investment into community – providing the customer with necessary wins across the customer journey and reviving their customer community.
Results:
20% increase in call deflection savings
47% of customers intend to purchase because of community
The amount of money that we make from the community pays for much more than just the platform; by measuring revenue contribution alone we are able to pay off the platform.
Anna Blomstedt
Senior Manager of Self-Service & Digital CX
Your Strategic Partner in Success
At Higher Logic, we believe there’s power in community. Since 2007, we’ve been leading the industry in building connections through our online community software and member engagement solutions. Trusted by 3,000+ organizations worldwide, our platform helps people find their purpose through community—driving more connections, more engagement, and more value for your members.
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Latest Resources From the World of Online Community Software
2024 Association Email Benchmark Report
Building the Ideal Association Tech Stack
How do I… engage volunteers?
Ready to bring your community to life?
Meet with our team to discuss your needs and learn how our all-in-one online community software can help.
