Tags: AI, B2B, B2C, Community Strategy
Community managers spot opportunities every day—future advocates, cross-sell signals, renewal risks. But too often, these insights get lost. In "Power of Connection," Nicole Saunders joins Paul Schneider to discuss how AI is helping communities bridge the gap between engagement and business impact.
Tags: AI, B2B, B2C, Community Strategy
In “Power of Connection,” Nicole Saunders reveals how AI is helping online communities evolve from troubleshooting forums to strategic hubs that shape industry conversations and drive customer decisions.
Tags: Advocacy and Engagement, B2B, B2C, Community Strategy
Community and customer marketing often operate in silos, but Nicole Saunders of Coupa is uniting these teams for greater impact. In “Power of Connection,” she shares strategies for breaking down silos, aligning goals, and turning missed opportunities into loyalty-driving wins.
Tags: B2B, B2C, Community Strategy, Customer Success, Product Adoption
In “The Power of Connection” podcast, Aily Roper shares how Bluebeam moved away from creating training content for every use case and instead used their community to fill niche knowledge gaps.
Tags: B2B, B2C, Community Strategy
In this episode recap of "The Power of Connection," Chris Detzel reflects on his career journey, the lessons he’s learned, and his vision for the future of community.
Tags: Advocacy and Engagement, B2B, B2C, Community Strategy
Learn simple ways to gamify your online community and make it a place your members want to keep coming back to.
Tags: Advocacy and Engagement, B2B, B2C, Community Strategy
Is silent disengagement costing you your best members? Discover ways to acknowledge their contributions in ways that matter to them.
5 min read
Tags: Association Strategy, Community Strategy, Member Engagement
Fostering an inclusive online community is crucial, but it doesn't happen by chance. Inclusion requires intention and action. Learn from tips from our recent webinar!
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!