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Tags: B2B, B2C, Product Feedback, User Groups

How to Start an Online Community for Your User Group


Discover the steps to building an online community for your user group, complete with tips and features to keep users engaged and coming back.

Brittany Moon
Brittany Moon
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Tags: B2B, B2C, Customer Success, Retention

Thinking About a Customer Hub? Here’s Why an Online Community Should Be the Core


Learn how to build a community hub that ties everything together—support, feedback, training, and recognition—all in one place.

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Tags: B2B, B2C, Community Strategy

The Perfect Online Community KPI


Carrie Melissa Jones
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Tags: B2B, B2C, Community Strategy

Online Community KPIs: The Basics


Carrie Melissa Jones
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Tags: B2B, B2C, Community Strategy

What are the Indicators of a Successful Online Community?


While large, engaged, and even rapidly growing communities can look (and even be) successful, none of those measures necessarily indicate a successful or healthy community.

Carrie Melissa Jones
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Two community managers mapping out online community automation workflows

Tags: B2B, B2C, Community Strategy

6 Tasks Every Online Community Manager Should Automate


Discover six smart ways you can automate essential community management tasks to reclaim your time and elevate your member experience.

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Tags: B2B, B2C, Community Strategy

Branding Your Online Community: 6 Customizations to Make It Uniquely Yours (with Examples)


Learn how to make your online community feel like a natural extension of your brand. Explore 6 ways to customize your platform so that every detail—from colors to messaging—creates a familiar member experience.

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association marketer incorporating storytelling

11 min read

13 of Our Favorite Examples of Storytelling in Marketing


Get inspired by these examples of storytelling in marketing and learn how to tell more stories in your campaigns.

Sarah Spinosa
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With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!

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