Connecting Community Content to Customer Experience and Marketing
By Ian Pfister
All too often, brand communities get developed in a vacuumas siloed initiatives that bring together…
Blog Topic: Advocacy & Engagement
Looking for Customer Engagement Software? Here Are 7 Examples to Consider
By Ian Pfister
Investing in customer engagement is one of the smartest moves a company can make. Engagement…
Here’s How Community Helps Your Customer Advocacy Program Take Off
By Ian Pfister
Customer advocacy programs harness the organic power of word-of-mouth. They build loyalty, help crowdsource new…
Growing Customer Relationships with Community
By Ian Pfister
We recently partnered with Airmeet and Apollo to discuss how you effectively “Drive Efficient Growth…
How to Use Your Online Community to Fuel Customer Advocacy
By Ian Pfister
Customers trust other customers. Let’s discuss how an online community can help turn customers into…
Advancing Advocacy, Public Policy, Government Relations and Social Impact with Online Community
The Odds Are in Your Favor with a Purpose-Built Community
By Ian Pfister
As we head to Vegas for TSIA World: ENVISION, the only gambling will be done…