Managing Product Feedback in a Community: A Guide for Product Managers
Your online community is a direct line to what your customers want most from your…
Blog Topic: B2B
Should Your Online Community Be Open or Closed?
In his book The Art of Community, author Charles Vogl identifies seven essential principles that…
Continuing the Conversation: How to Bring Your Live Event Energy into Your Online Community
You are attending a conference for your industry. A work group has convened to address…
How to Get More Out of Your Customer Events with Community
When every resource counts and customers expect nothing but the best, customer success teams find…
5 Things You’re Doing to Alienate Your Community Members
We all have quirks that can grate on othersmost of us just dont notice them….
Drive More Traffic to Your Online Community with These 4 Tips
Do you have an online community thats open to more than just your customers? Is getting prospects…
Before You Run Another Community Member Survey, Read This
Survey research is fast, nearly free, and broadly accessible. But surveys are not a cure-all…
How to Set Realistic Online Community Growth Expectations
We all want our communities to grow organically, filled with members who actively contribute. Many…
Why Should I Hang Out with You? 5 Tips for Building an Online Community People Actually Want to Join
With all the unread emails to deal with and arguments to be had on Facebook,…
Don’t Let Your Community Lose Steam After Launch: 6 Tips to Keep the Momentum Going
Launching a new online community is a monumental effort, often involving months of preparation. After…