Industry: B2B/B2C
GEO for Communities: How to Become the Source AI Cites
AI search is changing how people discover answers online, and community content is increasingly part…
Online Community Personas: How to Engage Every Audience
By Kelly Whelan
Learn how community personas help associations and B2B teams understand members and customers, use community…
[Webinar] GEO for Communities: How to Become the Source AI Cites
Rethinking Customer Success + Community for the AI-Native Org
Explore how AI-native orgs are reshaping the relationship between customer success and community teams, from…
AI Will Change the Role of the Community Manager: A Shift from Doing to Designing
Explore how community managers are shifting from task execution to workflow design, governance, AI guardrails,…
Practical AI Use Cases for Community Managers
By Kelly Whelan
Community managers are making an operational shift in an age of AI. Check out tips…
How AI Is Changing the Way Community Teams Work: An Introduction to MCP
Learn how MCP connects AI tools to community data to answer questions, take action, surface…
[Webinar] Rethinking Customer Success + Community for the AI-Native Org
The Community Leader’s Guide to MCP
Discover what MCP (Model Context Protocol) is, why it’s becoming standard AI infrastructure, and what…